Deputy Manager
Current• Train the new joiners on the process & policies.• Conduct RCA & CAPA for the process betterment.• Responsible for Payment gateway and registered bill pay transactions Reconciliations and settlement to Vendors (15 aggregators) • Responsible for daily ATM Transaction settlements with respective networks (4 Networks – Mastercard, Visa, NFS and Cashnet) • Handling customer transaction disputes related to payment gateway transactions • Reconciliation of Financial Inclusion products • Reconciliation of ATM Cash loading by Vendors (Euronet and Prizm)