Basic knowledge of cloud computing and Service such as SaaS, IaaS, PaaS.  knowledge on Amazon Web Services EC2, ELB, VPC, S3, VPC Basic knowledge of Amazon Web Services IAM, RDS, Route 53 Create/Manage buckets on S3.  Basic knowledge of AMI/Snapshots.  Setup/Managing Linux Servers on Amazon (EC2, EBS, ELB, and IAM).  Build and release Ec2 instances Amazon Linux and Windows for POC, Development andProduction environment.  Setup and attached EBS volumes to Ec2 instances Configured and managed Lambda.  Setup and managed security groups, VPC’ specific to the environment.  Created AMI images of critical EC2 instances as backup using AWS CLI and GUI Created AWS Cloud formation templates on creating IAM Roles & total architecturedeployment end to end (Creation of EC2 instances & its infrastructure).  Provide highly durable and available data by using the S3 data store.

Responsible for Network Provisioning & Core Activation.  Responsible for Monitoring and Fault management for IP MPLS Network and AWS Cloud Configured CloudTrail, Cloudwatch, VPCFlowlogs,to capture logs for monitoring and troubleshooting theapplication and server issues.  troubleshooting issues in EC2,S3 instances and EBSVolumes. Skill Summary: Working closely with AWS support team for any kind of assistance or issues.  Providing continuous support to the application team on a day to day issues /activities until it's handed over toPlatformsupportteam.  Creating, Managing Users / Group accounts, and setting up a user's work environment Hands-on Lag up-gradation, NNI migration, NNI testing, and CVC migration types of activities.  Hands-on VLAN configuration, VPLS Creation.  Hands-on various activities such as installation & commissioning, parallel built & HotSwap.  Performing TX Rearrangement, Decom, Change & Add orders.  Different types of service configuration STM-1,E-1, and E-LAN Sound Knowledge of OSI Layer Model, TCP/IP Protocols, Subnetting.  Good Knowledge of IP Network Troubleshooting & related tools e.g. Ping, TraceRoute.  Hands-on transmission devices: Huwaei OSN 1800, Nokia PSS-32, Marconi MSH86 Core network experience in implementing and managing network infrastructure Hands-on routers: Huawei CX-600-X1, CX-600-X16 Cisco NCS540, ASR 903/907/910, Nokia7750 Juniper-MX480.

Keeping track of network devices, assets, and updating records accordingly.  Adhering to ITIL Processes – Incident Management, Change Management, Service Requestetc.  Hands on experience of ITIL tool (service now, HPSM).  Hands on Experience of Fault Management and Performance Monitoring tools.  Hands on Experience of Monitoring different Technologies like SDH and DWDM,CWDM.  Hands on Experience of Troubleshooting of Tejas,ECI And Huawei networkingmonitoringdevices.  Responsible for daily report generation and follow the status in the Teleport Operations.  Troubleshoot complex customer network issues LAN and provide corrective actions torestore the customer services.  Act as technical escalation point of contact for Level 1 and Level 2 engineers all otherinternal and external issues.  Support customers to understand the problems on the circuit and resolving the faultwithinthe TAT define.  Work and escalate problems effectively in order to meet customer SLA's (service levelagreements); escalate to higher level engineers or Management if unable to resolve theissue.  Responsible for cross functional coordination to resolve internal and customer related issueswith proper root cause analysis