As an IT Support Technician at CVM Medical, I contributed to the smooth and efficient operation of the IT systems and services for the company. I provided technical assistance, troubleshooting, and maintenance for various hardware, software, and network issues, as well as training and support for the staff and clients. I also participated in several IT projects, such as upgrading the security system, implementing a new backup system, and installing new devices and applications.I have completed my undergraduate diploma in Information Technology at Kwantlen Polytechnic University, where I am learning the fundamentals and applications of computer science, such as programming, data structures, algorithms, databases, web development, and artificial intelligence. I am passionate about using my IT skills to solve real-world problems and create positive impacts. I am also eager to expand my knowledge and experience in the IT field and to collaborate with other professionals and organizations that share my values and goals.