Yogesh Babu Email & Phone Number

Chennai, Tn, In

San Mateo, California, Us

- Leading the Customer Success function across APMEA with a $30+ million Annual Recurring Revenue (ARR) portfolio consisting of Small and Medium-sized Businesses (SMB) and Mid-Market customers. - Responsible for a team of 21 Customer Success Managers and 3 Customer Success Leaders to drive adoption and product-led growth.

San Mateo, California, Us

-Led and managed a high-performing team of 7 professionals in the Middle East and Africa. - Drove customer engagement in an $8 million Annual Recurring Revenue (ARR) portfolio consisting of Small and Medium-sized Businesses (SMB) and Mid-Market customers

Chennai, Tamil Nadu, In

- Managed clients across geographies and liaise with diverse client teams. Currently working with one of the top 5 Global FMCG and top 25 global BFSI companies across 10 markets. - Report to the Vice President and manage the digital business from the Australian and APAC markets- Manage Client Relationships to retain/improve CSAT scores across accounts- Responsible for budgeting, P&L and business development activities by identifying areas for expansion of services and working out effective business models- Manage and provide go-to-market strategies to drive awareness, including positioning, strategy, and execution of key launches and initiatives with digital initiatives and marketing automation. - Deliver insights and identify new business development opportunities on an on-going basis.- A keen understanding of the client’s business & technology platform while providing business solutions that are in line with their overall marketing vision of the organization- Manage regional marketing campaigns and coordination with local Marketing/ e-Biz teams to ensure dissemination of the campaigns. - Liaise with media agencies and relevant cross-functional teams (marketing and technology) to monitor and analyze digital campaign analytics and perform A/B tests to improve campaign efficiency and achieve business goals

Chennai, Tamil Nadu, In

Created the complete brand and marketing story for Kan's Natural Beauty Cares' brand and the individual products.Worked closely with the production department to craft specific products based on market research.Planned and managed both online and field marketing campaigns, from concept and planning, through execution, follow-up, and budgetingCollaborated with multiple marketplaces and social media influencer to cater to a national audience. Increased MoM sales with zero cost marketing best practices

Dallas, Texas, Us

Reporting to the Managing Director and CEO. The role involved client retention, lead management and conversion by ensuring continual business growth.Worked with clients across geographies (USA, UAE & India) to create and develop websites and mobile applications, database management and assisted with lead generation activitiesProvide accurate reports and analysis to clients and company management to demonstrate effective return on investment (ROI)Designed complete communication framework and customer experience with efficient tracking matrices to achieve business objectives.Managing regional initiatives and providing strategic direction from the ideation stage to implementation for clients across multiple marketing channelsDeveloping an understanding of the client’s business and technology platform in order to develop effective pitch ideas and provide business solutions that are in line with their overall marketing vision and technology ecosystem including share of voice (SOV)Was a pivotal liaison between clients, affiliate partners, media houses and third party vendors to track and evaluate marketing campaign performance and continuously optimize creatives to achieve business goalsContributing to business development initiatives, company and industry blogs

San Francisco, Us

Reporting to the CEO. The role involved heading the Online Lead management for Xcode Life Sciences, taking care of online lead acquisition and conversion for products developed and managed by Xcode Life Sciences. Planning, development and execution of national digital programs and campaigns, including online advertising, web site strategy and design, social media and mobileEnsuring a high lead quality campaign management, handling escalations, leading monthly reviews to ensure continual business growthManaging digital agency relationships, day-to-day production, as well as campaign budgets and schedules.Responsible for management initiatives (both online and offline) such as events participation and affiliate marketing initiatives by developing, managing and designing layouts of communications (presentations, newsletters, event support materials and brochures)Achieved 70% month-on-month growth via digital efforts

Dublin 2, Ie

Successfully managed the APAC account for Global Top 10 pharmaceutical, chemical and Life Sciences Company by developing realistic pricing contracts, writing proposals and tracking cash outflows.Managed the North America account for a premier Fortune 500 company in BFSI by developing accurate forecasts for contracts across business units in different geographies.

London, Gb

Managed a team of six in the identification of risks for a Fortune 500 client.Successfully reduced the time spent for the work completion for one of EY’s biggest Global clients Trained a team of twenty and set up a “Compliance Team” in EY-Global Talent Hub (formerly known as Global Shared Services) to carry out All India Operations.Improved Client and Vendor relationship to accelerate performance.

Leadership With Ai, Business Administration, Management And Operations

Master Of Business Administration - Mba, Marketing

B Com, Finance

Class X