1. Develop and implement innovative sales strategies to drive revenue growth and increase customer loyalty.2. Collaborate with internal teams to address customer feedback, identify areas for improvement, and implement customer-centric solutions.3. Displayed exemplary skills in resolving critical escalations and handling complex queries, consistently going above and beyond to deliver exceptional service.4. Increased conversion to 25% and answering rate to 97% for… Show more 1. Develop and implement innovative sales strategies to drive revenue growth and increase customer loyalty.2. Collaborate with internal teams to address customer feedback, identify areas for improvement, and implement customer-centric solutions.3. Displayed exemplary skills in resolving critical escalations and handling complex queries, consistently going above and beyond to deliver exceptional service.4. Increased conversion to 25% and answering rate to 97% for unparalleled customer satisfaction level. 5. Played a pivotal role in mentoring and guiding new team members, facilitating a smooth onboarding process and fostering a collaborative and high-performing environment. Show less

1. Expertly facilitated seamless online purchasing experiences for both B2E and B2C consumers, ensuring a smooth and enjoyable journey from browsing to checkout.2. Demonstrated exceptional product knowledge, empowering customers to make informed decisions and fostering a strong sense of trust and satisfaction. 3. Crafted personalized product recommendations and tailored solutions, ensuring customers' specific needs were met beyond their expectations. 4. Achieved 21%… Show more 1. Expertly facilitated seamless online purchasing experiences for both B2E and B2C consumers, ensuring a smooth and enjoyable journey from browsing to checkout.2. Demonstrated exceptional product knowledge, empowering customers to make informed decisions and fostering a strong sense of trust and satisfaction. 3. Crafted personalized product recommendations and tailored solutions, ensuring customers' specific needs were met beyond their expectations. 4. Achieved 21% conversion while maintaining 98% quality.5. Recognized as a go-to resource for handling major escalations and resolving complex queries, leveraging deep expertise and exceptional problem-solving skills. Show less

1. Trained and mentored more than 25 new sales representatives in the period of one month.2. Responsible for Business development, cold calling, sales, revenue growth and identifying solutions. 3. Perform market research on competitive landscape and industry trends. 4. Successfully managed “THE HOUSING FESTIVAL” and achieved the goals. 5. Developed new sales and marketing techniques to attract/bring new leads. Increases customer base which result in revenue… Show more 1. Trained and mentored more than 25 new sales representatives in the period of one month.2. Responsible for Business development, cold calling, sales, revenue growth and identifying solutions. 3. Perform market research on competitive landscape and industry trends. 4. Successfully managed “THE HOUSING FESTIVAL” and achieved the goals. 5. Developed new sales and marketing techniques to attract/bring new leads. Increases customer base which result in revenue growth. Show less

1. Verifying travel documents. 2. Handled customer issues and complaints in a professional and courteous manner.3. Developed and maintained a working relationship with customers, following strict safety and security measures while maintaining computerized records.