Yogesh Joshi Email & Phone Number

Greater Vancouver Metropolitan Area

• Provided comprehensive staff training, fostering a culture of continuous improvement and excellence.• Implemented effective strategies to drive sales growth, enhance profitability, and control expenses.• Analyzed financial data to make informed decisions, contributing to overall branch success.• Ensured compliance with laws, regulations, and policies, maintaining seamless branch operations.• Built valuable customer relationships through community engagement and proactive outreach.

Coquitlam, British Columbia, Canada

Undertook a dynamic role as a Management Trainee, gaining hands-on experience and comprehensive knowledge to effectively manage the branch and drive business success.• Assisted in branch sales by promoting optional product offerings, implementing proactive marketing strategies, and targeting diverse businesses to expand the customer base.• Conducted financial transactions with precision, ensuring accuracy and compliance with company policies and procedures.• Excelled in delivering unparalleled customer service by promptly and courteously addressing customers' rental needs, whether in-person or over the phone.• Embraced practical learning experiences, honing leadership and problem-solving skills to contribute to the overall efficiency and growth of the organization.

Burnaby, British Columbia, Canada

• Organized inventories and coordinated shipments, ensuring timely deliveries and customer satisfaction.• Proactively addressed challenges to optimize efficiency in the delivery process.

• Promoted and sold Shaw's suite of residential products through lead-based outside sales and events.• Leveraged entrepreneurial strategies to grow the sales pipeline and build strong client relationships.• Conducted market analysis to inform decision-making and stay ahead of emerging trends.

• Conducted door-to-door product sales and cold calling, showcasing effective sales and negotiation skills.• Forecasted sales and developed innovative strategies to achieve targets.• Closed sales and provided exceptional customer support.

• Ensured compliance with Company procedures for Customer Satisfaction Cards and Competition Ads.• Provided a friendly work environment for Associates and Customers.• Resolved customer complaints promptly and accurately.• Trained associates in "One Best Way" standards of practice.• Responded promptly to CSM alerts and provided coaching to associates.• Managed cashier assignments and breaks for seamless Front-End coverage.• Successfully handled customer disputes and led the team to maintain optimal sales rates for the Walmart Rewards MasterCard.• Coordinated lunch/break schedules for Cashiers and Courtesy Desk Associates.• Offered assistance at all outlying registers.

Post Baccalaureate Diploma, Marketing

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services