Techops Engineer
CurrentManaging and supporting Linux deploymentsManaging PXE servers, Squid proxies, Network, and DNS serversTriaging and supporting Windows, Linux, and MacsPackage management via apt-get installs Yum and RPMManaging access points, network switches, and firewallsSupporting IT solutions like i.e. VPN, MDM, and antivirusTroubleshooting and diagnosing hardware issues Provide technical expertise, mentoring, and monitoring of work done by my team membersUtilize team resources to accomplish higher-level objectives assigned by IT management as assigned or delegated by the manager.Responded to and resolved customer inquiries and issuesInvestigated and resolved technical problemsMonitored systems and identified potential issuesImplemented new systems and processesstreamlining existing systems and processesAutomated tasks and processes