General Manager
• Developed excellent communication and negotiation skills by conducting recruitment for potential candidates• Developed good understanding of customer pain point by handling customer complaint and resolved with high customer satisfaction • Worked with internal and external stakeholders to identify any gaps and/or improvements in existing as well as new business requirements/procedures • Developed excellent Microsoft office skills by making excel sales/labour forecast sheets, was able to manage labour cost within given range• By Thinking analytically and forecasting sales in ahead of time reduced raw material waste and cut inventory cost• Made CPMH/SPMH excel sheet to effectively reduce labor cost• Made sure all staffs are following standard operating procedure and all safety regulations • Built great working relationship with Internal and external stakeholders to make business more efficient • Created weekly sales reports and submitting to business manager, area manager and owner operator