As a senior operations and business development leader with over 17 years of experience, I’ve consistently delivered results in the areas of call center management, sales growth, and strategic partnerships, particularly within the education sector. My career has been built on a foundation of leading high-performing teams, optimizing operations, and implementing technology-driven solutions that improve efficiency and outcomes.I have a proven ability to scale operations, having led teams of over 200 professionals and spearheaded strategies that resulted in 20-25% year-over-year revenue growth. I’m particularly adept at identifying new business opportunities and forging strategic partnerships with universities and channel partners, which have expanded market reach and enhanced brand visibility.My approach is rooted in data-driven decision-making and leveraging technology such as CRM systems and analytics to streamline operations and improve performance tracking. I’m passionate about building cultures of excellence, where teams are empowered to exceed goals and innovate continuously.As I look to the future, I’m eager to take on senior leadership roles where I can continue to drive operational excellence, foster strategic growth, and lead transformative initiatives that align with organizational goals. I thrive in dynamic environments where collaboration, vision, and execution are key to success."Key Skills:Strategic Operations ManagementBusiness Development & GrowthCall Center LeadershipStudent Recruitment & SalesDigital Transformation & CRM ImplementationLeadership & Team DevelopmentData-Driven Decision MakingCross-Functional Leadership
Sheerclimb Education Services Pvt. Ltd.
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Head Of Sales And MarketingSheerclimb Education Services Pvt. Ltd.
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Head Of Sales And Business DevelopmentSheerclimb Education Services Pvt. Ltd. Jun 2024 - PresentGurugram, Haryana, India
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Call Center Operations ManagerMarwadi University May 2022 - Jun 2024Rajkot, Gujarat, India -
Head Sales Marketing & OperationsPrime Academy May 2021 - Nov 2021Hyderabad, Telangana, India
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Head Of Sales MarketingStellar Digital Pvt. Ltd. Oct 2016 - Apr 2021Delhi, India -
Team Lead Retail SalesMeritnation.Com Jun 2015 - Sep 2016Delhi, India -
Account ManagerEli Research India (P) Ltd. Oct 2011 - Apr 2015Faridabad, Haryana, India -
Senior ExecutiveHuawei Sep 2007 - Sep 2011Gurugram, Haryana, IndiaManaged call center operations, including performance monitoring and system maintenance.Supervised a team of Team Leads/Supervisors and ensured adherence to quality standards.Reviewed operational reports and implemented improvements to enhance efficiency and customer satisfaction.
Frequently Asked Questions about Yogesh Singh
What company does Yogesh Singh work for?
Yogesh Singh works for Sheerclimb Education Services Pvt. Ltd.
What is Yogesh Singh's role at the current company?
Yogesh Singh's current role is Head of Sales and Marketing.
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Yogesh Pratap Singh
Bengaluru -
Yogesh Singh
Mba | Retail Management | Buying & Merchandising | Retail Operations | University Of Delhi | Sports Enthusiast | Ex- DecathlonNoida -
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