Discovered and implemented AWS and GCP sandbox environments, opening new product avenues and expanding market scope by 20%.Enhanced user retention by 30% through a 6-month UI/UX overhaul using Google Analytics and MS Clarity, adding +200K users.Improved conversion from 15% to 35% with a 2-month workflow optimization, generating $150K in additional revenue.Implemented Jira Automation, resulting in a 60% increase in productivity and saving +1000 hours.Collaborated with senior leadership to establish a 6-month product roadmap, aligning cross-departmental teams on feature priorities and long-term product strategy.Led MVP development and made real-time decisions to ensure product alignment with evolving business goals, reducing time-to-market by 15%.Authored detailed technical documentation, simplifying UI/UX and services for non-technical stakeholders, reducing support queries by 25%.Motivated and led cross-functional teams in product development, resulting in a 15% faster product delivery cycle.

Boosted user engagement by 35% and retention by 25% through a UI/UX redesign and personalized content, adding +250K active users.Led product backlog management and product prioritization using SAFe methodology, successfully aligning cross-functional teams with business goals, resulting in a 20% boost in project efficiency.Conducted extensive user research and competitive analysis to identify user pain points, driving product adjustments that increased engagement by 20%.Managed 5 product releases, including CRM and HRM systems in 10 months, improving product performance by 40% and generating $200K in revenue.Implemented sustainable product architecture, ensuring scalability and adaptability for future development, contributing to a 30% reduction in system maintenance costs.

● Led cross-functional teams for product development and defined product roadmaps, resulting in a 20% reduction in project completion time.● Successfully onboarded 3 new clients and gathered/documented requirements, enhancing client satisfaction and project clarity.

Leveraged vast data sets for data-driven decision-making, improving key metrics and ensuring product alignment with business objectives.Improved engagement by 30% through a UI/UX revamp and personalized content, adding +450K new active users.Collaborated with insurance teams to design and optimize claim management workflows, reducing claim resolution times by 20%.Led daily SCRUM meetings, coordinated with SIT & UAT teams for test execution, and delivered projects in both Agile and Waterfall methodologies.Developed AI automation bots with 99.5% accuracy, saving +500 hours of manual work/week, enhancing efficiency optimization.

● Led KYC, Individual Retirement Account Distribution & Contribution, Asset and Wealth Management processes, ensuring compliance and efficiency.● Worked closely with USPS to improve service and operation processes.