Yogesh Upadhyay Email & Phone Number

Bellevue, Washington, United States

Leading data-to-insights analytics practice, building RAG-based AI applications and developing transformative analytics solutions for retail, travel and public sector enterprises.

•Led strategic analytics initiatives across sectors, driving significant revenue growth and operational efficiencies for globally recognized brands.•Led the design of ML-driven freight forwarder matching engine minimizing revenue leakage due to last minute changes.•Led cross-functional teams on key innovation projects involving advanced analytics solutions and data strategies.

•Developed machine learning models using content-based filtering for e-commerce ancillary bundling optimize transaction revenue, achieving 13% lift in ancillary revenue. •Executed comprehensive loyalty program due diligence and a complex customer lifetime value analytics, unlocking over $300M in value through predictive modeling and customer churn analysis for top-tier global retail client.

•Managed multiple client-facing analytics teams, driving improvements in marketing and loyalty program performance through strategic data insights. •Led business intelligence, process automation and standardization initiatives, resulting in a 50% productivity boost for global businesses in retail and finance sectors.

•Directed analytics efforts for leading retail finance bank, leveraging predictive models to enhance customer engagement and cross-sell outcomes for credit card, debit card and savings accounts portfolios. •Developed customer acquisition and engagement strategies, retention and reacquisition models, reward cost optimization, channel optimization strategies to direct targeted campaigns designs. •Collaborated with marketing platforms and creative agencies, leading to a measurable increase in marketing ROI.

•Managed a global analytics center of excellence for large travel business, driving over $2B in revenue through innovative analytics projects focused on improving customer lifecycle management strategies for large US-based hospitality brand. •Performed bespoke analytics and built business intelligence solutions that informed strategic decisions on market share, price competitiveness and customer satisfaction for a pioneering online travel agency.

Master Of Science, Industrial Engineering

Master of Science in Industrial Engineering. Thesis: Discrete Event Simulation and Statistical Modeling

Bachelor Of Engineering (B.E.), Production Engineering

4 year undergraduate degree course in Production Engineering