Yogesh Upadhyay Email & Phone Number

Bellevue, Washington, United States

Leading data-to-insights analytics practice, building RAG-based AI applications and developing transformative analytics solutions for retail, travel and public sector enterprises.

• Led strategic analytics initiatives across sectors, driving significant revenue growth and operational efficiencies for globally recognized brands.
• Led the design of ML-driven freight forwarder matching engine minimizing revenue leakage due to last minute changes.
• Led cross-functional teams on key innovation projects involving advanced analytics solutions and data strategies.

• Developed machine learning models using content-based filtering for e-commerce ancillary bundling optimize transaction revenue, achieving 13% lift in ancillary revenue.
• Executed comprehensive loyalty program due diligence and a complex customer lifetime value analytics, unlocking over $300M in value through predictive modeling and customer churn analysis for top-tier global retail.

• Managed multiple client-facing analytics teams, driving improvements in marketing and loyalty program performance through strategic data insights.
• Led business intelligence, process automation and standardization initiatives, resulting in a 50% productivity boost for global businesses in retail and finance sectors.

• Directed analytics efforts for leading retail finance bank, leveraging predictive models to enhance customer engagement and cross-sell outcomes for credit card, debit card and savings accounts portfolios.
• Developed customer acquisition and engagement strategies, retention and reacquisition models, reward cost optimization, channel optimization strategies to direct targeted campaigns designs.
• Collaborated with marketing platforms and creative agencies, leading to a measurable increase in marketing ROI.

• Managed a global analytics center of excellence for large travel business, driving over $2B in revenue through innovative analytics projects focused on improving customer lifecycle management strategies for large.
• Performed bespoke analytics and built business intelligence solutions that informed strategic decisions on market share, price competitiveness and customer satisfaction for a pioneering online travel agency.

Master Of Science, Industrial Engineering

Master of Science in Industrial Engineering. Thesis: Discrete Event Simulation and Statistical Modeling

Bachelor Of Engineering (B.E.), Production Engineering

4 year undergraduate degree course in Production Engineering