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Yogesh Verma Email & Phone Number
Operations Manager
at
Confidential
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Manager
Location
Dubai, United Arab Emirates
Company size
Who is Yogesh Verma? Overview
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Quick answer
Yogesh Verma is listed as Operations Manager at Confidential, a with 4807 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Yogesh Verma.
Yogesh Verma previously worked as Operations Manager at Bigwave Infotech and Team Leader at Bigwave Infotech. Yogesh Verma holds Masters, Human Resources, 1St Grade from Lovely Professional University.
Company email context
Email format at Confidential
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Confidential
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Profile bio
About Yogesh Verma
Experienced professional with 13 years in the KPO industry, including 5 years as a Process Manager in international customer support. I have led customer care centers in the iGaming sector as Head of Department for 2 years, and have 2 years of experience as a call center trainer. My expertise lies in optimizing processes, leading teams, and enhancing customer satisfaction. Looking to connect with professionals and explore new opportunities in customer support and training management.
Current workplace
Yogesh Verma's current company
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6 roles
Yogesh Verma work experience
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Operations Manager
Developed innovative solutions tailored to organizational needs,leveraging technology and data analysis to address challenges andcapitalize on opportunities for growth and optimization.Demonstrated strong time management skills, effectivelyprioritizing tasks, delegating responsibilities, and meetingdeadlines in fast-paced environments, ensuring timely projectdelivery and operational success.Led operations management initiatives, overseeing day-to-dayactivities, resource allocation, and performance monitoring toensure alignment with strategic objectives and achievement oftargets.Conducted thorough audits of processes, systems, and proceduresto identify areas for improvement, mitigate risks, and ensurecompliance with regulatory standards and best practices.Defined and tracked key performance indicators (KPIs) to measureprogress, identify trends, and drive performance improvementsacross teams and departments, enabling data-driven decisionmakingand continuous performance optimization.
Team Leader
Dec 2022 - Sep 2023
Associate Process Manager
Implemented strategies for process improvement, leveragingmethodologies such as streamline workflows, and optimizeresource allocation, resulting in cost savings and enhancedproductivity.Directed and managed a high-volume call center operation forDoorDash food delivery service, overseeing a team of customerservice representatives to ensure prompt and effectiveresolution of customer inquiries, complaints, and escalations.Proficient in operations management, overseeing day-to-dayactivities, monitoring performance metrics, and implementingcorrective actions to drive continuous improvement and alignoperations with organizational objectives.
Aug 2022 - Oct 2022
Technical Support Manager
Dec 2016 - Aug 2022
Associate Porcess Manager
Nov 2016 - Aug 2022
2 education records
Yogesh Verma education
Masters, Human Resources, 1St Grade
Education record
FAQ
Frequently asked questions about Yogesh Verma
Quick answers generated from the profile data available on this page.
What company does Yogesh Verma work for?
Yogesh Verma works for Confidential.
What is Yogesh Verma's role at Confidential?
Yogesh Verma is listed as Operations Manager at Confidential.
Where is Yogesh Verma based?
Yogesh Verma is based in Dubai, United Arab Emirates while working with Confidential.
What companies has Yogesh Verma worked for?
Yogesh Verma has worked for Confidential, Bigwave Infotech, Taskus, and Eclerx.
How can I contact Yogesh Verma?
You can use AeroLeads to view verified contact signals for Yogesh Verma at Confidential, including work email, phone, and LinkedIn data when available.
What schools did Yogesh Verma attend?
Yogesh Verma holds Masters, Human Resources, 1St Grade from Lovely Professional University.
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