Yogesh Muthuswamy Email and Phone Number
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I lead and manage complex programs involving IT Strategy, IT Solutions and Digital technology for clients to overcome business challenges and achieve strategic goals by transforming their capabilities. I help organizations implement technology initiatives by leading the design, pricing, staffing, partnerships and execution of programs and projects of varying sizes and complexity. I work closely with business and technology leaders to develop IT strategy, aligning business goals to prioritize investment, and developing roadmaps of initiatives supported by cost benefit analysis.I have helped organizations in public (State, Local and Federal) and private sector (marketing, healthcare, insurance, and others) transform their capabilities in Citizen Services, Customer Service Operations, Health and Human Services, Public Safety and Cloud Computing Infrastructure. I have built, led, and managed teams from 5 to over 30 people, designed, developed proposals, and managed programs ranging from $5M to over $500M. Recently, I worked with an agency to help drive their multi cloud infrastructure support program that grew from a single division’s project of $5M to over 12 different projects within a year involving various divisions valued at over $75M. Helping clients overcome their real-world challenges, whether they are a for-profit or a non-profit entity drives my passion. I find it deeply satisfying to deploy innovative thinking, persistence, risk management, and people skills to overcome complex challenges.Certifications: PMP | PMI ACP (Agile Certified) | DASM (Disciplined Agile Scrum Master) | CSM | AWS Cloud | Azure Cloud | CTBME (Technology Business Management) Skills: Organizational Change Management | IT Governance | Vendor and Partner Management | Team building | Mentoring and Coaching | Contract Negotiations | Reporting | Business Consulting | Facilitation | Executive and Client Presentations | Risk Management | Reporting and Analytics | Stakeholder Management | Cross Functional Teams | Global and Offshore Team Management | Budget planning and Finance ManagementExpertise Domains: Digital Transformation | IT Strategy | Cloud Computing Infrastructure | CRM (Salesforce and others) | SaaS Deployments ||Call Centers If you are looking for help in managing technology initiatives, programs or projects, or to develop a plan for transforming and enhancing your business capabilities, whether it is for business growth, meeting strategic objectives, or overcoming current operational challenges, please reach out to me at yogi.muthuswamy@gmail.com.
Castalia Systems
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Program Manager, Cybersecurity And Cloud ServicesCastalia Systems Mar 2022 - PresentFlorida, Luzon Ave, UsContractor for a major Federal agency, working for the CISO team that supports the entire enterprise of over 600K employees. As a Program Manager in the CISO Engineering group, I lead and manage ongoing projects and support operations n the area of Data protection services that include - Data Loss Prevention, Online Secure File sharing, Cloud Access Security Broker, and Email cybersecurity protections for over 150,000 agency email users nationwide. This includes managing the ongoing OA&M of the extensive infrastructure used to provide engineering solutions enterprise wide for DLP (Data Loss Prevention), Email Cybersecurity, ELFS (collaborative file sharing) and Enterprise Encryption Services. Coordinating efforts to improve the maturity of Cybersecurity controls related to Data Management, that center around improving the visibility, management, classification, categorization and instituting appropriate controls for handling and encryption, segregation of sensitive data, retention, disposal, access controls, auditing etc.
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Program Manager, Startup Planning, Business Management And OperationsYkm Tech Services Feb 2021 - Mar 2022BioTech innovation technology translation and commercialization efforts - Planning, product management and financial planning for a In Vitro Biomedical startup (Grace Microsystems) working to commercialize an innovative technology for rapid antibody and antigen detection into a handheld device that will rapidly detect and measure infections including those of SARS-Cov-2 antibodies, targeted at the North American and global point-of-care market. Led the development of SBIR proposal to NSF (National Science Foundation) and NIH (National Institutes of Health) for Phase 1 Funding, .
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Senior Program Manager, Federal Systems Division (Saic From March 2020 - Dec 2020)Unisys Nov 2018 - Dec 2020Blue Bell, Pennsylvania, UsUnisys is a leading provider of secure and reliable IT solutions to public and private sector customers worldwide. Unisys Federal Systems Division delivered services to various civilian and defense agencies for the US Federal government and was acquired by SAIC International in March 2020). I provided Cloud Computing program management for Federal civilian agencies. Provided Cloud Technology services and Program Management expertise for large civilian agency proposals. Senior Business Analyst for engagements with key clients involving Agile Project Management methods, Cloud Computing and CRM Technology. This included providing Digital Transformation expertise for a winning proposal of over $600M (over five years). I also led a Cloud computing program that grew from one project to one division ($5M) to over $75M in orders for 12 divisions. -
Industry Director, Digital Government, Enterprise Solutions DivisionUnisys Feb 2016 - Oct 2018Blue Bell, Pennsylvania, UsI Leveraged leadership and business acumen to design, market, and deliver digital government and citizen engagement solutions. I provided consulting and advisory services to state and local government agency clients on modernization and hybrid cloud environments. This included directing the solution design and overseeing the proposal generation and presentations for a regulatory permitting, licensing system for a major state agency for over $20M in services and software. As a member of the Global Digital Government team, I played a key role in developing the business plan, proposal generation and follow up in securing over $600M in Cloud Services orders from several global public sector clients.
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Program Manager And Practice Leader - State And Local Government Citizen ServicesUnisys Sep 2002 - Feb 2016Blue Bell, Pennsylvania, UsI led business development, program management, and solution delivery for 311 (non-emergency), contact center and CRM utilizing leading platforms such as Avaya, Salesforce, Microsoft, Oracle to major state agencies and top tier cities in North America. Oversaw implementations of IT services, including advisory, call center consulting and operations, and CRM. * Customer service centers in northeastern state (department of revenue with 500 seats and over 20 divisions) on Avaya Platform, overseeing team of 20 and delivering over $20M in services, software and technology over five years. * Citizen services center on Salesforce platform for major US city (Top 5) with over 50 agents, earning $15M in software, services and technology over 5 years, completing the effort on time and under budget in a challenging environment of high visibility, high public accountability, and scrutiny.I managed the development and delivery of CRM software and call center solutions to state and local governments, ranging from $5M to over $10M in revenues. Led planning and strategy consulting, operations, technology implementations and support. ▪ Managed a team of over 20 consultants and technologists, driving statewide Unemployment Insurance citizen services implementation and rollout over 18 months for large mid western state with a range of advisor services, technology implementation, and operations. ▪ Led the execution of non-emergency citizen service (311) solutions for several major US cities (top 25), ranging from $5M to $10M in revenues. Completed on time and under budget in an environment of high citizen visibility and scrutiny.
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Executive ConsultantIbm Jul 1997 - Aug 2002Armonk, New York, Ny, UsExecutive Consultant and Practice Leader leading a team of over 15 consultants providing Business, Operational Consulting and CRM and Call Center Technology IT services to large businesses in various sectors such as Retail and Distribution, Manufacturing, Insurance, Health Care (Insurance) etc.
Yogesh Muthuswamy Skills
Yogesh Muthuswamy Education Details
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Duke University - The Fuqua School Of BusinessFinance -
University Of Michigan - Rackham Graduate SchoolComputer Engineering
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Indian Institute Of Technology, KharagpurElectronics And Communications Engineering
Frequently Asked Questions about Yogesh Muthuswamy
What company does Yogesh Muthuswamy work for?
Yogesh Muthuswamy works for Castalia Systems
What is Yogesh Muthuswamy's role at the current company?
Yogesh Muthuswamy's current role is Senior Program Manager and Director | IT Strategy, Project Management and Consulting | Transforming business capabilities through Digital and Technology enablement.
What is Yogesh Muthuswamy's email address?
Yogesh Muthuswamy's email address is yo****@****sys.com
What schools did Yogesh Muthuswamy attend?
Yogesh Muthuswamy attended Duke University - The Fuqua School Of Business, University Of Michigan - Rackham Graduate School, Indian Institute Of Technology, Kharagpur.
What are some of Yogesh Muthuswamy's interests?
Yogesh Muthuswamy has interest in Education.
What skills is Yogesh Muthuswamy known for?
Yogesh Muthuswamy has skills like Vendor Management, It Strategy, Integration, Crm, Project Management, Enterprise Software, Program Management, Outsourcing, Telecommunications, Cloud Computing, Business Process Re Engineering, Management.
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