Yogit Agarwal Email & Phone Number

Gurugram, Haryana, India

- Proficient in discerning fraudulent activities through specialized expertise.- Demonstrates analytical prowess in deciphering intricate market trends and identifying deceptive patterns.- Conducts meticulous brand checks to identify infringements across various marketplaces and standalone websites.- Cultivates and sustains relationships with platforms, overseeing the removal of non-compliant listings to ensure strict compliance with brand requirements.- Keeps stakeholders informed with regular updates on the latest developments and actions taken.- Formulates comprehensive proposals for new brands, providing detailed insights into infringement types and prevailing market trends.- Assumes the role of an Account Manager, exercising vigilant oversight of client relationships and ensuring overall satisfaction through effective management and strategic initiatives.

Kolkata, West Bengal, India

- Dedicated to ensuring and maintaining exemplary service standards.- Expert in evaluating customer interactions, conducting thorough audits, and providing constructive feedback for performance enhancement.- Proficient in adhering to stringent quality parameters, contributing significantly to ongoing improvement initiatives.- Committed to achieving and sustaining performance excellence in customer service.#QualityAnalyst #TechMahindra #PerformanceExcellence

Kolkata, West Bengal, India

- Demonstrated expertise in customer support roles.- Objection Handling: Skillful management of objections during customer interactions.- SOP-driven Resolutions: Consistent provision of solutions in line with Standard Operating Procedures.- Effective Communication: Ensuring customer satisfaction through articulate and impactful communication on calls.- Query Resolution: Proficient in resolving customer queries promptly and effectively.- Service Excellence: Dedicated to delivering a consistently high standard of service for enhanced customer experience.#CustomerService #TechMahindra #CommunicationSkills