I am an Engineering Graduate with a bachelor's in Information Technology. I have secured a work experience of more than 5 years in a fast-speed specializing customer service , Supply chain Management and order management industry by using CRM tools like SAP and oracle. Working in a multinational company's and in a fast-paced environment helped me gaining skills like good communication and strong presentation skills. I can work autonomously or as part of a team and can build strong relationships with internal and external stakeholders. I am now seeking an opportunity where I can apply the knowledge gained from my past work experience and studies to establish my career within my domain.Achievements :Excellent working knowledge of SAP, CRM, and Salesforce.Received a maximum number of appreciation from customers and sales within a year.Nominated for Bronze for the best support provided by H1 in Honeywell.Got best employee award in OPPO Mobiles India Pvt Ltd.Represent Oppo India in a multinational event held in China.
Minegear
View- Website:
- minegear.com.au
- Employees:
- 4
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Sales And Office AdministratorMinegearBeckenham, Wa, Au -
Operations SpecialistInsight Aug 2022 - PresentPerth, Western Australia, Australia -
Maternity LeaveSelf-Employed May 2021 - Jul 2022
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Inside Technical SalesAbb Mar 2020 - Apr 2021Melbourne, Victoria, AustraliaSAP data AnalysisCredit managementSales force managementBackorder reports ManagementExcel ReportingShared mailbox administrationService backorder reviewCustomer master handling -
Customer Service SpecialistHoneywell Jul 2018 - Nov 2019Gurgaon, Haryana, IndiaOrder Booking and scheduling and invoicing in SAP • Weekly, Quarterly, Monthly reports to management for Order Booking, revenue, dispatches, revenue forecast etc. • Order Booking and scheduling and invoicing in SAP • High – SEA- Sales Management. • OTTR planning and execution with the co-ordination of ISC. • Customer Credit Notes. • Expedites (work with planning, manufacturing, engineering, material planning, supply chain, & customer). • New Customer Set Up. • Execute Approved Special Pricing. • Order Acknowledgement. • Customer Master data set up and maintenance. • Ensure compliance to Exports such as LC transaction, Commercial export, FOC export, etc. • Organizes shipments of customer orders; Liaise with Freight Forwarders for Pre-Alerts & Post shipment documents • Communicates with Factory Planning and Customer Service departments on the scheduled pick-up date of the order; • Applies pre-screening process on upcoming sales requests. • Coordinates with Customers and C2C team for payments. • Establish key client and sale relationships to facilitate improved order process and customer satisfaction -
Order Management SpecialistOppo Nov 2016 - Jul 2018Gurgaon, Haryana, IndiaData Analysis • Reconciliation. • ERP management, ERP Data Analysis • Supply chain management. • Transaction Audit (sale order, purchase order, good receipt note). • Process incoming requisitions, • TAT Reports. • Reports & MIS submission • Outbound & Inbound Tracking reports. • Planning and coordinating for All India Stock Distribution from central warehouse to branch warehouses based on Requirement/Sales/GFK Rate. • Supervising PR-PO management cycle, Sales Order Cycle in Oracle ERP System. • Handling multiple jobs in ERP System (NES), importantly Product Management, SKU Code generation, Mapping of IMEI number to related warehouses, BTO Management. • Coordination with the Logistics, Operations and Commercial teams for export. • Initiating ERP System (NES) training programme for all the Branch Offices across India • Generating Pan India Sales Report on Daily Basis. • Review and analyses sales data to discover areas needing improvement and forecasting the stock requirement. • Devising Activated IMEI/Sales Report (for actual sales out figure and product Status in the market), GRN Report (for tracking of the imported shipment) • Handling internal selling of employee phone, business phone & demo phone. • Represented OPPO INDIA in an international event 2017. -
Catalog Expert - EcommerceLazylad Sep 2015 - Nov 2016Gurgaon, IndiaDesign and Development of Catalogue on database. • Application catalogue design updating. • Maintain the catalogue of all Lazy Lad Application. (Catalogue of Grocery, Pharmacy, Food & Snacks, Fruits & Vegetables, Cosmetics, Flowers, Meat & Sea Food, laundry Services). • Barcodes data Updating. • Order Processing, Data analyst, Product Management • MIS reporting, Orders Requisitions. • ERP Implementation as per business requirement.
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Sql Expert - E CommerceJugnoo'S-Fatafat May 2015 - Sep 2015Chandigarh, IndiaCatalogue Maintenance on Jugnoo Fatafat ApplicationPrice Updation Discount ManagementVendor ManagementSQL Administration'sDatabase ManagementOrder ManagementCatalogue EntrySupply chain managementOrder Delivery Customer SatisfactionCustomer Support
Yogita S. Education Details
Frequently Asked Questions about Yogita S.
What company does Yogita S. work for?
Yogita S. works for Minegear
What is Yogita S.'s role at the current company?
Yogita S.'s current role is Sales and office Administrator.
What schools did Yogita S. attend?
Yogita S. attended Punjab Technical University, Punjab State Board Of Technical Education And Industrial Training, Punjab School Education Board.
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