Yogesh Goel Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue• Drive demos, walk-throughs, configuration, and solution reviews with customers in a timely fashion to ensure customer satisfaction• Solution, design, and setup proof of concepts and pilots for high priority and large customers ensuring successful implementations• Identify risks based on current product capabilities; define and implement mitigation plans• Maintain complete documentation and follow organizational processes to ensure successful implementation of the products• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations

Hyderabad, Telangana, India

• Demonstrates the working knowledge of business processes of Fusion finance in General Ledger, Account Payables, Cash Management, Purchasing, etc. • Design E2E Scenario; coordinate with internal & external test teams to design detailed integration test cases • Responsible for Solution design, Functional Specifications, Configuration Documents, SIT UAT Test Scripts, Training materials, etc. • Deliver and conduct end user training and workshops • Support clients with the execution of test scripts and resolve Issues raised in the various implementation phase • Accountable for FRS (Financial Reporting) &BI (Business Intelligence) reports

• Reviewing business processes and performing requirement analysis• Evaluating risks and creating risk mitigating strategies and also marketing & branding strategies• Developing processes for a functional requirement and implementing solutions• Conducting meetings with the development and testing team in explaining and implementing the requirements• Creating requirement documents and process documents along with competitor analysis

• Conducted secondary & primary research for the Online Career counselling industry across geographies.• Prepared a report analyzing various industry facets, highlighted the problems, and devised a solution for the same. Also conducted competition's analysis and created a cumulative comparison report• Strategized and compiled customer retention marketing plans based on thorough research• Handled a team of 4 as a POC for the completion of the Internship module document

India

Title: To understand the F&B service sector and recommend a growth strategy for Emerald chain of restaurants in Nasik • Conducted in depth primary & secondary market research of the food and beverage service industry to analyze customer insights towards the industry • Investigated and summarized current technological advancements and interpret the key growth drivers and trends • Performed Qualitative, Quantitative and competitor’s analysis to consolidate a comparison report • Implemented various strategy performance management metrices and tools, such as BSC, IFE, CPM, QSPM etc.; to calculate the positioning of the hotel in the market and creating strategies keeping in mind the impact of COVID 19 • Used statistical models (SES, SMA, ARIMA) in SPSS to forecast the sales

India

Noida Area, India

Primary Responsibilities & Activities :• Single Point of contact for LTE network• Managed all Radio Frequency domain activities from offshore EGI team for US Client• Led day shift support team of 7 for KPI improvement and monitoring activities through effective delegation• Facilitated team with change management through Method of Procedure documentation• Gave On Job training to new resources• Used Tableau tool to prepare dashboards and analyze No harm report for Nokia Hardware capacity planning project and suggested improvement in case of any degradations observed• Analyzed weekly reports generated from OSS to check technology feature compliances and parameter discrepancies• Planned new carrier integration and commercialization as per requirement and ensure end to end delivery• Audit & Implementation of various new features under 3GPP latest releases on Nokia & Ericsson LTE• Daily interactions with the customer for On-air commercialization task - Nokia project to understand the customer’s requirement and expectations

Noida Area, India

Image Processing in MATLAB. Learnt about various ImageProcessing Techniques and implementations of some of them.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Majors - Marketing, Systems Minors - Strategy, Operations Grade - 7.2/10

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, 8.6/10

Education record