Define BPM and Recommending of Systems, Design and implement solutions to enhance the Production and building of SAAS applications.• Project Management• Change Control Management.• Research and Development for new products and applications.• Maintenance of DRP/BCP• Assist Sales and Marketing with solution consulting at the customer level.• Assist with support, maintenance and monitoring of the network and communications infrastructure.• Optimize production procedures and workflow as related to document capture, indexing, OCR, QC, and final output.• Setup, support and document support/ticketing system forinternal production and customer facing applications.• Document customer work specifications and procedures.• Ensure Service Level Agreements (SLA’s) are in place, well defined and adhered to.• Assist Sales staff with product demonstrations, pre and post Sales support.Projects:Financials...... (company based on Wealth Management)Company having more than 700 advisors across the country, Documents are faxed / FTPed / Encrypted / Email in various formats Binary / GrayScale / Colour. Documents are requried to be analysed, OCR'ed and uploaded to Central Server within a specific timeframe.Documents use Specific Document ID Referencing which has a complex structure. Each document ID has to be broken down in 6 sections and documents are to be structured and merged/split depending on the segment in the document ID reference.Build a complete process which processes the document and uploads approx 7000 pages / day on average to Content Management system using XML structural coding.

Information Technology and Consultant with extensive experience in Networking / Infrastructure / Project Management / Information Management. I am a Consultant and Expert in analyzing the requirement of the customer and provide them solutions (customised) to meet their needs. In this role, following are some of the responsibilities and my capabilities.Key Responsibilities are:Designing and implementing ERP applications & SharePoint 2007Designing and Implementing Network Infrastructure for Graphic Group of CompaniesManage Multiple ProjectsRecords Management Consultant with a rich experience of 10 years in Document Management. Worked with various products from different vendors.Pre-Sales Consultant to help Sales Team in achieving prestigious projects.Design / Development and working with developers to create bespoke applications for Records archiving for ease of delivery of documents into various Document Management Systems.Setting up Trainings for Field engineer periodically and also providing training.Interaction with Principals according to the company’s policy.Testing of New Machines/Software(s) prior to Launch of the product and Evaluation of the sameSpecific Customer Care & studying the requirements for the best performance of the machines installed.Understanding Customers requirements and helping them build up complete structure of the office including design and implementation of the networked products. Providing Training Courses for the new products to the sales and the Technical team Analyzing and Testing of new products before Launched Into the marketSuggested new products that would put the company in the forefront of providing Total Digital Reprographics SolutionGiving Support to the Sales Department in closing some Key Orders of Total Digital SolutionsResponsible for overall Customer Services throughout UAE, Oman & EMEAI have completed Project Management Professional and ITIL (Course).

Result driven professional with extensive experience in leading people and project teams, implementing and overseeing technology programs and administering multi-million budgets. Possess in-depth understanding of emerging technologies and their commercial applications. Close to 2 decades of success in planning and directing activities that provide innovative information technology, telecommunication, productivity enhancement and customer service solutions.Areas of Expertise:-• IT Infrastructure building & management • Interpret company mission, vision, business strategy into Technology roadmap leading to development of products & tools • Multi-site Technology Operations • Relationship & Team Building • In depth knowledge of Management Information Systems - its design and how the same works for the organization • Decision making on introduction of new technologies and product evaluation • Project Management • ERP & Business Intelligence • Strategic & Operational Planning • Budgeting, Financial Reporting & MIS • Implementation of information security standards, policies, controls & frameworks • Business Continuity & Disaster RecoveryIndustry Exposure:- Pharmaceuticals, Hospitals, Agrochemicals, Hybrid Seeds, Rural Marketing, Media & Public RelationsSpecialties:Information Technology, Information Security, Business ContinuityHighly experienced Information Technology professional with close to 20 years on-the-job. Assisting organisations to maximise ROI. Looking out for new opportunities, challenges and experiences. That's it in a nutshell...Trust me, this profile will improve as time goes by (it can only get better!!!)

Information Technology and Consultant with extensive experience in Networking / Infrastructure / Project Management Information Management. I have 21 years of experience in providing solutions and pre-sales of various Software/hardware applications and devices. In this role, following are some of the responsibilities and my capabilities. A Self motivated person with immense knowledge in various fields.Key Responsibilities are:Designing and Implementing Network Infrastructure for Graphic Group of CompaniesOperation of Technical Dept consisting of 49 engineersTesting of New Machines/Software(s) prior to Launch of the product and Evaluation of the sameSpecific Customer Care & studying the requirements for the best performance of the machines installed.Understanding Customers requirements and helping them build up complete structure of the office including design and implementation of the networked products. Suggested new products that would put the company in the forefront of providing Total DigitalReprographics SolutionDesigning & implementing Telephone systems (Digital and Voip)System analysis and undertake upgrades or changes processes as and when requiredCreate new ways of working and looking for new concepts and deploying them internallyResponsible for overall Customer Services throughout UAE, Oman & EMEAI have completed Project Management Professional and ITIL (Course).

Prime responsibility is Gathering Business process requirements, Analyze Requirements. Provide Scope and Solutions for improving process workflow and enhance productivity by using industry standard tools or create bespoke applications to facilitate the same. Project Management, Manpower Management.