Yohan Opatha Email & Phone Number

Sydney, New South Wales, Australia

Delighted to Announce My New Role as Assistant Restaurant Manager at MorenaI am honored to share that I have accepted the position of Assistant Restaurant Manager at the esteemed Morena restaurant. This is an exciting new chapter in my professional journey, and I look forward to contributing to the continued success and growth of this exceptional establishment.With a strong background in restaurant operations and a passion for delivering exceptional guest experiences, I am eager to leverage my skills and expertise to support the restaurant's management team. In this role, I will be responsible for overseeing daily operations, ensuring efficient workflow, and maintaining the highest standards of service and quality.I am committed to working closely with the talented team at Morena to uphold the restaurant's reputation for culinary excellence and unparalleled hospitality. Through my dedication and collaborative approach, I aim to enhance the guest experience and drive the continued success of this renowned dining destination.

Melbourne, Victoria, Australia

Restaurant Supervisor at Farmer's Daughter's.-Analyze the flavor profiles of dishes in the degustation menu-Select and source appropriate wines to pair with each course-Create detailed wine pairing recommendations for each dish-Inducting new staff to understand their customer service roll and training them to be able to consistently deliver to the expected standard.-Ensuring the dedication of all foh staff to the delivery of quality, cheerful and helpful service.-Overseeing the professional handling of customer complaints-Assisting with regular stock takes-Ensuring that the restaurant is left in a satisfactory state at the end of the shift and foh staff has done all that is possible to prepare for the following shift.-Ensuring customer orders are accurately entered into the point-of-sale system.-Ensuring all items consumed by customers are accurately charged and paid for. -Ensuring cash and credit card handling procedures are followed

Ocean Grove, Victoria, Australia

Providing daily support for the restaurant in the areas of Section, Bar, Kiosk and Pass.- Ensuring prompt and friendly customer service- Maintaining restaurant cleanliness to meet regulatary sanitation and hygeine standards- Responding to customer feedback and resolving conflicts effectively.

Australia

-Overseeing the management of a busy restaurant-Ensuring guests are satisfied with their dining experience and food meets strict quality standards -Providing timely response to customer complaints and providing actionable solutions-Managing staff and providing ongoing direction and support-Supervising, training, and coordinating both food and beverage employees-Monitoring budgets and minimising waste to ensure that the restaurant remains profitable-Maintaining inventory supplies and quantitiesActioning improvement plans-Adhering to and enforcing strict cleanliness and Food Safety standards

Provide direction to shift leaders and staff to achieve restaurant goalsAssist in new menu implementation Assist in any areas of the restaurant when staffing constraints requireIdentify employee weakness and retrain as necessary

Melbourne, Victoria, Australia

Respond to customer complaints and resolve them quicklyProvide exceptional customer service and lead staff to do the same Ensure that a culture of respect and professionalism is maintained in the work space all time.

Bundoora, Melbourne, Australia

Working as a cafe all rounder taking orders, preparing hot and cold beverages, serving food and handling the cashier.

Kandy, Sri Lanka

My job responsibilities were to, Selecting wines and beverages and pairing them to the food menu. Advising the customers on the best choice of wine for their meal. Managing the bar area. Preparing customers’ bills

Colombo, Sri Lanka

My Job responsibilities were to, Lay down the table setup Greeting customers as they arrive and showing them to the table. Serving food and drinks Making sure tables are clean and tidy

Level 2: Award In Wines

Bachelor'S Degree, Hospitality Administration/Management

Advanced Diploma, Hospitality Administration/Management