Yohan Fernandes Email & Phone Number

Coventry, England, United Kingdom

• Coordinated meetings and communicated with hospital departments to ensure the smooth operation of the Emergency Department, resulting in a 2% reduction in waiting times for patients
• Collaborated with various departments such as Fracture clinics, Stroke services, and Phlebotomy within the hospital to ensure accurate and timely patient information transfer, patient registration, resulting in a 5%.
• Updated nursing staff on patient requirements and progress through daily briefings, resulting in increased patient satisfaction scores.
• Efficiently handled diverse tasks and responsibilities in a dynamic environment, consistently meeting or exceeding department performance targets.

Goa, India

• Conducted weekly audits of hospital departments to ensure compliance with quality standards set by both the hospital and national regulations, resulting in a 13% overall compliance rate.
• Collaborated with department heads to develop and implement standardized protocols for in-ward and in-patient departments, leading to a decrease in practice errors.
• Coordinated the logistics and setup of the COVID-19 vaccination center within the hospital, ensuring a smooth and efficient process for administering vaccines to patients, resulting in a vaccination rate of 250.
• Managed and organised the scheduling of health check sessions for the Hospital’s Health Check Program, effectively coordinating 50 sessions per month and ensuring that all 1250 patients were seen in a timely manner.
• Aided healthcare providers to develop a comprehensive patient education program during health check sessions, resulting in a 20% increase in patient understanding of their health conditions and treatment plans.

Master Of Science, Healthcare Operational Management

Activities and Societies: Warwick Indian Society Relevant Coursework: Operational Management and Clinical Systems Improvement.

Bachelor Of Science (Honours), Biotechnology, Distinction

Activities and Societies: Student Council Relevant Coursework: Bioinformatics, Biostatistics, Immunology, Molecular Biology