Yohan Pérez Fernández Email & Phone Number

Calgary, Canada Area

• Configured, managed and updated VMware and Hyper-V servers and cluster environments.
• Managed Microsoft Cloud Services such as Office 365, and Azure.
• Administered different server platforms including Windows Server 2008, 2012 and 2016.
• Configured and administered 24/7 email server environment with Microsoft Exchange.
• Administered Active Directory in different domains designing and updating GPOs.
• Managed firewalls and access control list for users with Fortinet and SonicWALL.

Calgary, Canada Area

• Administered various network and system environments including SQL Servers, the Microsoft System Center suite (SCCM), user account management, enterprise applications, email, web servers, internet access, office.
• Proactively maintained/configured firewalls, SANs, wireless infrastructure and various other network appliances.
• Managed virtual environments with VMWare, ESXi and Hyper-V.
• Administered Active Directory and created/modified/deployed Group Policies.
• Patched and installed Windows servers, and client specific applications.
• Managed small to medium sized projects according to budget and schedules ensuring delivery of the right business outcomes at the right time.

Konowsgate 39, 0196, Oslo, Norway.

• Responsible for representing the company's brand and maintaining long term relationships.
• Technology and product marketing.
• Roadmap client’s needs and provided supporting key initiatives.
• Upgraded and maintained complete organization knowledge of product and services.
• Conducted market analysis and evaluated competitor’s practices and market status.
• Maintained and updated client’s profile.

La Habana, Cuba

• Worked with Active Directory to manage users, printers, and computers; building user network profiles, creating Organizational Units, User Accounts, and Groups, resetting passwords, locking and unlocking accounts and.
• Configured and Managed WSUS, WDS, and RDP Servers.
• Researched, proposed, and implemented and configured backup solutions.
• Supported daily operations, monitoring backups, antivirus status, shared storage space, and network activity, ensuring 99% of uptime on systems and services.
• Resolved technical issues including hardware and software troubleshooting by researching documentation and following standard corrective steps with a 97 % quality assurance rating.
• Provided issue follow-up status to ensure satisfactory results.

Güines, Habana, Cuba

• Created and maintained an effective training program for the staff.
• Directly supervised and mentored subordinates within the department.
• Facilitated educational workshops, professional development trainings and other professional growth activities.
• Developed curriculum and lesson plans, designed tests and worksheets.
• Assessed student academic performance regularly and provided feedback for academic success.