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Yohan Punchihewa Email & Phone Number

Level 2 Infrastructure Project Engineer at OfficeXpress UK
Location: Nottingham, England, United Kingdom 3 work roles 2 schools
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Current company
OfficeXpress UK
Role
Level 2 Infrastructure Project Engineer
Location
Nottingham, England, United Kingdom
Company size
26 employees

Who is Yohan Punchihewa? Overview

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Quick answer

Yohan Punchihewa is listed as Level 2 Infrastructure Project Engineer at OfficeXpress UK, a company with 26 employees, based in Nottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Yohan Punchihewa.

Yohan Punchihewa previously worked as Help Desk Analyst at Retail Assist and Lead Associate - Front Line Engineer at Innodata Inc.. Yohan Punchihewa holds Master Of Science - Msc, It Security, Commendation High from Nottingham Trent University.

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OfficeXpress UK

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Profile bio

About Yohan Punchihewa

My professional journey began as a Lead Associate Front Line Engineer at Innodata, where I honed my skills in network troubleshooting, client support, and team leadership. Currently, I work as a Helpdesk Analyst at Retail Assist, where I specialize in providing technical support, resolving complex IT issues, and ensuring smooth operational processes for clients.I am a dedicated IT professional with a strong academic background and hands-on experience in the IT sector. I hold an MSc in IT Security from Nottingham Trent University, where I graduated with High Commendation, and a BSc (Hons) in Computer Networks from the University of Plymouth, achieving First Class Honours.With a passion for cybersecurity and a solid foundation in computer networks, I am committed to leveraging my skills to create secure, efficient, and scalable solutions. I am always eager to learn, adapt, and contribute to the evolving IT landscape.

Current workplace

Yohan Punchihewa's current company

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OfficeXpress UK
Officexpress Uk
Level 2 Infrastructure Project Engineer
Nottingham, GB
Website
officexpress.co.uk
Employees
26
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3 roles

Yohan Punchihewa work experience

A career timeline built from the work history available for this profile.

Help Desk Analyst

Current
Retail Assist

Nottingham City, England, United Kingdom

  • Provide first-line technical support for hardware, software, and network issues, ensuring timely resolution to minimize downtime.
  • Diagnose and resolve technical problems via phone, email, and remote access, maintaining high customer satisfaction.
  • Track, escalate, and document incidents using a ticketing system, ensuring accurate and comprehensive records.
  • Work closely with other IT teams to resolve complex issues and implement new technologies, improving overall IT infrastructure.
  • Maintenance and updates on computer systems and networks, ensuring optimal performance.
  • Managing and prioritising a high volume of service tickets, ensuring timely resolution in accordance with SLAs.
Dec 2023 - Present

Lead Associate - Front Line Engineer

Innodata Inc.

Colombo, Western, Sri Lanka

  • Identifying and troubleshooting hardware issues in PC’s and servers and contribution ofmanaging over 1000 PC s in the network.
  • Identifying and troubleshooting of client applications.
  • Windows server administration & management in multi domain environment. Including AD,WSUS, DHCP, & Hyper-V related.
  • Network cabling and its management and standard structured environment.
  • Configuration, Managing and maintaining network devices including Cisco L2 and L3 switches& routers. Experience in Checkpoint firewall.
  • A key member of the Compliance Deployment Committee in terms of Information Security Management System (ISMS), Quality Management System (QMS) and SSAE16 Standards.
Jun 2021 - Aug 2022
Team & coworkers

Colleagues at OfficeXpress UK

Other employees you can reach at officexpress.co.uk. View company contacts for 26 employees →

IM Isabelle Metivier Isabelle Metivier Colleague at Officexpress UkGreater Pau Area, France View → RH Rachael Howard Rachael Howard Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → JL James Ludbrook James Ludbrook Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → RA Ryan Archer Ryan Archer Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → NB Natasha Binns Natasha Binns Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → FK Fay Kendall Fay Kendall Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → JW Julie Ward Julie Ward Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → MT Mel Thompson Mel Thompson Colleague at Officexpress UkBradford, England, United Kingdom, United Kingdom View → TK Tony King Tony King Colleague at Officexpress UkLeeds, England, United Kingdom, United Kingdom View →
2 education records

Yohan Punchihewa education

Bachelor Of Science - Bsc, Computer Networks, First Class Honours

University Of Plymouth

Activities and Societies: ISACA member

FAQ

Frequently asked questions about Yohan Punchihewa

Quick answers generated from the profile data available on this page.

What company does Yohan Punchihewa work for?

Yohan Punchihewa works for OfficeXpress UK.

What is Yohan Punchihewa's role at OfficeXpress UK?

Yohan Punchihewa is listed as Level 2 Infrastructure Project Engineer at OfficeXpress UK.

Where is Yohan Punchihewa based?

Yohan Punchihewa is based in Nottingham, England, United Kingdom while working with OfficeXpress UK.

What companies has Yohan Punchihewa worked for?

Yohan Punchihewa has worked for Officexpress Uk, Retail Assist, and Innodata Inc..

Who are Yohan Punchihewa's colleagues at OfficeXpress UK?

Yohan Punchihewa's colleagues at OfficeXpress UK include Isabelle Metivier, Rachael Howard, James Ludbrook, Ryan Archer, and Natasha Binns.

How can I contact Yohan Punchihewa?

You can use AeroLeads to view verified contact signals for Yohan Punchihewa at OfficeXpress UK, including work email, phone, and LinkedIn data when available.

What schools did Yohan Punchihewa attend?

Yohan Punchihewa holds Master Of Science - Msc, It Security, Commendation High from Nottingham Trent University.

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