Associate Director, Network Integration
Current*Responsible for business operations, involving custom client requests, coordination with various health insurance networks, industry compliance, and more*Serve as an SME and project manager for my team, planning and implementing connections with new vendors, and managing updates to existing relationships*Ensure continuous process improvement, identifying areas for enhancement and automation, and leading weekly calls for IT change requests*Maintain a strong comprehension of numerous systems and processes for the purpose of production support and issue resolution, including implementation of safeguards, but also troubleshooting and reporting when necessary*Manage 3 direct reports and 6+ indirect reports.