Yana Okhrymovych Email & Phone Number

Ukraine

GigRadar helps agencies cut down customer acquisition costs and increase marketing performance up to 10X by removing the need for an Upwork bidding team.

Ukraine

At Fulcrum, we set up dedicated development teams for early-stage startups. Our principle is to solve business problems first, everything else goes along. We create many iterations of products, test ideas, ask clarifying questions, and challenge our clients. Our services: 1. MVP development (No-code or custom MVP). We validate ideas and create the smallest version possible of any product. 2. Product teams (fully-fledged product teams assigned to your product, consisting of highly-effective Tech Leads, Developers, Project Managers, Business Analysts & more). 3. Design (UX audit, Usability testing, UI creation)

Operated on the B2B projects (the US market) as a Sales Development Representative. Had experience working on projects in the Tech Industry (mainly Outstaffing/Outsourcing, CyberSecurity, Facilities, E-Commerce, and FinTech.- Responsible for the multichannel outbound outreach and lead generation through Email, LinkedIn, and Landing Page data.- Converted leads into sales opportunities - scheduled demos and intro calls for the clients.- Analyzed the prospects' market situation, consulted them on the client's product, and connected potential buyers to the AEs/SEs on the clients' side.- Worked closely with Sales, Project Management, and Campaign Strategy teams.

- Responded to and resolved customer issues across live chat, email, and call (Gaming industry);- Acknowledged and resolved customer complaints;- Advised customers on practical solutions to troubleshoot complex technical issues.- Ensured customer satisfaction and provided professional customer support.