Yolanda Andrada personal email
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Management – Directed workers to investigate complaints, such as those concerning service rates. Reviewed actions of subordinates to ensure settlements were correctly made. Conferred with other supervisory or managerial personnel to recommend changes in ordering to avoid recurring customer complaints. Advised subordinates on handling difficult customers and often dealt with complaints personally. Customer Service – Greeted customers upon entering establishment, received orders in person and by phone, received payments, discussed billing resolving issues, posted customer payments and prepared delinquent notices. Provided customers with catalogue and information concerning prices, established procedures, and costs. Balanced facility registers each evening and completed bank deposits and transactions. Performed Accounts Receivable and Accounts Payable balance sheets. Processed funding request for organization. Administration – Keep official corporate records and execute administrative policies determined by corporate officials. Planned conferences. Acted as custodian of corporate documents and records. Maintained filing of paperwork for period of time regulated by Federal Labor laws and regulations. Entered alphabetic, numerical and symbolic data from source documents into computer using data entry devices such as keyboard or optical scanner following format displayed on screen. Compared data entered with source documents or re-entered data in verification format on screen to detect errors and adjust errors accordingly. Compiled, sorted and verified accuracy of data to be entered before mailing and/or faxing to appropriate organization.
Andrada Residence
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House ManagerAndrada Residence Jun 2013 - Present
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Area SupervisorRoss Stores, Inc. Feb 2013 - Jun 2013Manassas, VirginiaResponsible for a specific, assigned area of the store as well as general operations of store when functioning as Supervisor On Duty.Responsible for opening and closing the store, supervise associated, provide Star Customer Service.Supervise merchandise processing, markdowns, and sizing. Merchandising of department such as back-stock and under-stock, reduction of loss, responsible for floor moves and signing including promotional signing.Ensure cash pick-ups and bank deposits… Show more Responsible for a specific, assigned area of the store as well as general operations of store when functioning as Supervisor On Duty.Responsible for opening and closing the store, supervise associated, provide Star Customer Service.Supervise merchandise processing, markdowns, and sizing. Merchandising of department such as back-stock and under-stock, reduction of loss, responsible for floor moves and signing including promotional signing.Ensure cash pick-ups and bank deposits are conducted to company policy.Responsible for security of building including entrance/exit control, EAS daily function check, cash office security.Responsible for customer safety including accident prevention, accident reporting and emergency procedures.Front End duties such as refund approvals, Associate purchase approval, securing tills and cash in safe, void approvals, and break schedules.Payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Show less -
Human ResourceTarget May 2011 - Feb 2013United StatesAssist with staffing the store including utilizing JAS (job application system) appropriately.Give, accept and input job applications, schedule interviews and conduct job offers.Scheduled, organized and directed new team member orientation and filled all required documents to the satisfaction of the company as outlined by the federal government.Help with the Team Trainer program; ensure the team is well trained and all training is currently and correctly keyed in the computer… Show more Assist with staffing the store including utilizing JAS (job application system) appropriately.Give, accept and input job applications, schedule interviews and conduct job offers.Scheduled, organized and directed new team member orientation and filled all required documents to the satisfaction of the company as outlined by the federal government.Help with the Team Trainer program; ensure the team is well trained and all training is currently and correctly keyed in the computer system.Follow company procedures related to HR process in handling confidential information.Utilize the Max HR and Payroll system to process time and attendance, compliance; edit the schedule and payroll processing.Ensure supplies are available for team members and the training library is current and stocked.Create, organize and implement Fast, Fun and Friendly events with team members and management.Facilitate effective communications within the store by maintaining communication boards and table talkers.Respond to all team members’ questions and concerns promptly and courteously and direct them to appropriate leaders as needed.Keep Team Service Center (TSC) neat, organized and decorated appropriately. Show less -
Key Caller / Treasurer (Volunteer)Us Army Family Readiness Group (Frg) Jul 2007 - Oct 2010Fort Wainwright, AlaskaPerformed Accounts Receivable and Accounts Payable balance sheets.Processed funding request for organization.Called assigned Families to disseminate important information; reported problems, concerns or questions from families and answered questions or directed callers to appropriate sources. Maintained confidentially, checked to ensure follow-up when necessary and documented all calls received and made.
Yolanda Andrada Skills
Yolanda Andrada Education Details
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Criminal Justice And Corrections -
Letters, Arts & Sciences
Frequently Asked Questions about Yolanda Andrada
What company does Yolanda Andrada work for?
Yolanda Andrada works for Andrada Residence
What is Yolanda Andrada's role at the current company?
Yolanda Andrada's current role is House Manager at Andrada Residence.
What is Yolanda Andrada's email address?
Yolanda Andrada's email address is yo****@****ail.com
What schools did Yolanda Andrada attend?
Yolanda Andrada attended Kaplan University, Penn State University.
What are some of Yolanda Andrada's interests?
Yolanda Andrada has interest in Writing, Technology, Television/movies/documentaries, Other Cultures/diversity, Reading.
What skills is Yolanda Andrada known for?
Yolanda Andrada has skills like Windows, Typing, Cashiering, Customer Service, Office Administration, Management, Communication, Data Entry, Call Centers, Retail, Human Resources, Documentations.
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Yolanda Andrada
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