Yolanda Bennett Email and Phone Number

A Servant Leader who is highly accomplished as a Sr IT Project Manager, leveraging over 25 years of professional technical ability. • I excel in delivering complex projects within set timelines and budgets, consistently prioritizing customer satisfaction by guiding the technology and data migration milestones• I foster collaborative team dynamics and trust, ensuring seamless project execution which establishes and maintains effective working relationships with internal business and technology stakeholders, executive leaders, and vendors. • Proficient in various methodologies—Waterfall, Agile, Hybrid, and Scaled Agile for Enterprises.• As an experienced Agile coach, I ensure team continuity and effective stakeholder communication through diligent application of Agile principles.• I customize strategies for large projects to meet specific customer requirements, translating user needs into measurable KPIs and OKRs which help me lead to also define gaps, tasks, and milestones for the technology implementation of the project• Actively seeking opportunities to leverage evolving technology for superior outcomes, I am preparing for the PMP certification exam alongside my Master's education in project management. I am eager to leverage my skills and experience to contribute to your organization's transformative projects. My commitment to people-first values aligns seamlessly with your organization's ethos, and I look forward to being part of a team that embraces growth, diversity, and excellence.ERP (Enterprise Resource Planning) Project- Migrating Microsoft Navision to Oracle NetSuite and integrating 12 applications (Snowflake, Concur, Boomi, Azure Service Bus, Salesforce, Lucernex, SpendNet E-Payables, SpendNet Navigator, Aquira, Prophix, Okta, and Medius) for a financial team. These applications sit on top of different platforms (on-prem, Azure, and SaaS (Software as a Service)

Global Master Database Management Agility (June 2023 – December 2023)• Collaborated with executives and key leaders to define program strategy and objectives.• Enhanced global master database management using an AI-enabled data integration platform.• Improved data transparency, captured complex relationships, and facilitated better decision-making.• Managed a $15M budget and oversaw 78 team members.• Drove major organizational change in alignment with strategic goals.• Consolidated and reported achievements, milestones, risks, issues, and decisions at the program level.• Established KPIs to measure program benefits.Major Firm Acquisition Dependent on New OS Laptop and Management Platform (August 2022 – May 2023) • Led a project securing a significant business acquisition through a new operating system platform.• Managed cross-functional teams across multiple locations and received an Outstanding Performance Award.Proprietary Global Collaboration Tool – (March 2020 – July 2022)• Delivered a proprietary digital workspace for global practitioners.• Managed resources, stakeholder expectations, and project schedules.• Sequenced individual projects within a program considering interdependencies.Global SAP S4 HANA Financial System Business Continuity Plan (BCP) (January 2020 – March 2020)• Completed a Business Continuity Plan (BCP) for multiple countries and SAP components.• Managed cross-functional team collaborations across multiple time zones.Global SAP S4 HANA Financial System Transformation (May 2017 – December 2019)• Played a key role in establishing and operationalizing the ITS Service Delivery organization for US and Canadian member firms.• Coordinated multiple work streams with team members from various disciplines.

Program: Developed tracking tool for 38 projects, compile status reports for program, resource management, leadership program communication, and risk management for the large client Medicaid and Medicare program. • Organizing, Planning and Tracking artifacts, deliverables and activities with Microsoft Excel 2016• Resource Management; on and off-boarding, staffing coordination with Microsoft Excel 2016• Scope Management; project plan coordination and tracking deliverable milestone Microsoft Project 2016• Risk Management; documenting, tracking, escalating and assisting with risk resolution with SharePoint and Microsoft 2016• Communication Management; status reporting, financial reporting and leadership program communication with Microsoft PowerPoint 2016

• Coordinated project efforts, prepared documentation, and reviewed contracts and financials.

Project: Establish a standardized process for Property Operations• Track and review budgets for 40 properties, reconcile budgets to reflect a standardized annual budget with Microsoft Excel 2010 • Organizing, Planning, Scheduling work and Standardizing Processes to implement organizational goals such as vendor management, renovation processes per property and data flow processes• Analyze data for trends to create relative reports for leadership• Assisted with business strategies by gathering scope requirements through interviews and shadowing stakeholders and aligning scope with business goals• Manage relationships with CEO, President, Owners, Supervisors, Peers, or Subordinates

Project: Revitalize IT for Organization Phase I - Accomplished centralized computer network system: • Budget in excess of $1.3M, design, installation and implementation of new computers, new servers and standardization of software to improve software utilization across organization• Creation and implementation of IT Standard Operating Procedures (SOP) Phase II - Managed telephone system project: design, installation and implementation of new telephone system:• Established centralized computer system and standardized organization’s computer operations, increased staff productivity, increased availability to customers, increased annual revenue in sales• Communication Management- established log to communicate information to stakeholders• Instituted training and support to and for users• Negotiated SLAs; Planning and forecasting of budgets and project requirements • Reduced annual IT expenses by $120K, increased phone and data capacity from 1.544Mbps to 10Gbps Phase III - Established standardized procedures for audio and video productions for National Baptist Convention (NBC) to increase revenue and improve product quality, audiences 30K and plus:• Generated $75k in revenue which was an increase of 2.5% from previous year with new process implementation • Resource Planning and Forecasting• Developed and implemented technical techniques to deliver products to customers quicker and through multiple media options (video streaming, CDs, and DVDs) • SLA Management and Reporting • Directed training and support to users