Yolanda Campos, Crcm Email and Phone Number

Compliance Consultant within Compliance Testing/Assurance space at BBVA. Supervise and guide a team of five compliance testers in the performance of consumer and corporate compliance reviews (including Simple and the New York Branch). Perform supervisory responsibilities (i.e., performance evaluations, staff growth plans, work schedules, etc.). Develop and manage the team's annual testing schedule (specifically, deposit and corporate related regulations) utilizing risk assessment results.… Show more Compliance Consultant within Compliance Testing/Assurance space at BBVA. Supervise and guide a team of five compliance testers in the performance of consumer and corporate compliance reviews (including Simple and the New York Branch). Perform supervisory responsibilities (i.e., performance evaluations, staff growth plans, work schedules, etc.). Develop and manage the team's annual testing schedule (specifically, deposit and corporate related regulations) utilizing risk assessment results. Supervise scope development, review and approve workpapers, vetting and final reporting of results ensuring alignment with the Bank's compliance testing methodology. Lead, plan and perform consumer and corporate compliance testing reviews; testing the control environment associated with the risks. Work closely with subject matter experts, lines of business, and management to identify and correct compliance issues, improve policies and procedures, and provide testing support throughout the bank. Areas of testing knowledge include deposit, corporate, lending, and vendor requirements. associated controls based on testing methodology. Perform and/or review and approve issue validation work, as needed. Show less

Planned and conducted consumer and corporate compliance reviews (including Simple and the New York Branch). Worked closely with subject matter experts, lines of business, and management to identify and correct compliance issues, improve policies and procedures, and provide testing support throughout the bank. Areas included deposit, corporate, lending, and vendor requirements. Tested risk assessment results and associated controls based on testing methodology. Provided guidance to team as… Show more Planned and conducted consumer and corporate compliance reviews (including Simple and the New York Branch). Worked closely with subject matter experts, lines of business, and management to identify and correct compliance issues, improve policies and procedures, and provide testing support throughout the bank. Areas included deposit, corporate, lending, and vendor requirements. Tested risk assessment results and associated controls based on testing methodology. Provided guidance to team as needed. Show less

Mortgage Lending Officer (Assistant Vice President) - Mortgage Financial Services. Conducted district level training of retail platform staff in mortgage loan origination processes (products, regulatory requirements, disclosures, financial documentation and analysis, qualifying ratio calculations, meet underwriter guidelines and use mortgage software, etc.). Coached the retail platform to uncover customer financial needs specifically in the mortgage and home equity lending area. Developed… Show more Mortgage Lending Officer (Assistant Vice President) - Mortgage Financial Services. Conducted district level training of retail platform staff in mortgage loan origination processes (products, regulatory requirements, disclosures, financial documentation and analysis, qualifying ratio calculations, meet underwriter guidelines and use mortgage software, etc.). Coached the retail platform to uncover customer financial needs specifically in the mortgage and home equity lending area. Developed sales plans with business managers to identify district market opportunities and implement call action plans to set objectives. Managed staff level of knowledge development, departmental grading and implement district level training plans to ensure staff growth. Direct weekly management meetings with district branch management to develop actions plans to achieve production and instruction goals. Management reporting of pipeline status, projections, and staff training at the district and regional level. Performed quality control checks of district mortgage loans (MBOT) for accuracy, completeness.Utilized problem solving skills to assist and resolve customer and referral source complaints. Guided staff in developing and implementing processes to successfully manage the mortgage and home equity pipelines. Show less

Mortgage Lender - Managed mortgage application to origination process aligned with current policies, procedures, and available products. Developed strong external and internal relationships to maintain strong mortgage loan referral sources (i.e., realtors, commercial and international business partners). Interview customers to determine mortgage financial needs and suitable products. Skills included appropriate interview skills for complete applications, knowledge & delivery of disclosures… Show more Mortgage Lender - Managed mortgage application to origination process aligned with current policies, procedures, and available products. Developed strong external and internal relationships to maintain strong mortgage loan referral sources (i.e., realtors, commercial and international business partners). Interview customers to determine mortgage financial needs and suitable products. Skills included appropriate interview skills for complete applications, knowledge & delivery of disclosures, qualifying ratios, underwriting criteria, and pipeline management. Managed and training mortgage loan processor/administrative assistant (direct report). Assisted management in training and coaching incoming lending and processing staff in mortgage products, customer interview process, preparation of regulatory disclosures, loan processing and closing procedures. Managed and service individual mortgage loan portfolio to consistently maintain the highest quality portfolio. Maintained a construction loan portfolio and performed weekly construction site inspections to determine percentage level of completeness and funds availability. Show less