• Provide concerige level service to all sellers through out their selling timeline, from pre-listing till closing. • Overseeing the producing of listing marketing materials. Including meeting with photographers and videographers, as well as developing floorplans • Oversee the contract to close period to troubleshoot any issues before they arise and ensure listing makes it to closing.• Provide direct communication with sellers during the prelisting and staging periods.• Working directly with contractors, cleaners, landscapers, moving companies, and various other vendors to oversee repair work and address any additional prelisting concerns. • Maintain property listing schedule ensuring repairs, staging, and marketing are completed on time • Manage in house staging of listings from design to implementation• Develop a repair plan, including selecting finishes and finalizing client budget, for prelisting renovations• Develop and plan select client events

• Support agent throughout the sale process, managing all transactions from contract to closing, ensuring that attention is paid to every detail• Design all marketing collateral, including brochures, listing flyers, as well as “just listed/sold” post cards• Organize and prepare all listing appointment packages for selling agent to ensure they are a step ahead of the competition• Perform efficient and accurate data entry of new properties into MRIS database, communicating current listings quickly to the buying public• Facilitate the open house preparation process with extreme detail in order to maximize the viewings of the home, and scheduling the appropriate staff to run the open house• Implemented a new marketing strategy that involved farming, property information, and past client mailers, resulting in the generation of new leads• Plan creative and strategic, buyer showing tours to generate buzz and increase the selling status of the property• Assist the selling agent and home buyers by scheduling and managing vendors to access the property in order to prepare for and execute a smooth inspection process• Manage the selling agent’s schedule with extreme detail, leading to increased productivity• Build long-term client relationships for the firm by managing the past client database and planning client appreciation events

• Coordinated and monitored the movement of company trucks from the moment they left the warehouse to the point of delivery• Collaborated with internal and external stakeholders in order to provide support and customer service when locating cargo or responding to general inquiries• Maintained and prepared a detailed and accurate log of all current and past shipments and deliveries• Managed billing disputes by communicating in a thorough and respectful manner with all clients

• Consistently met and exceeded sales goals• Grew existing customer base by hosting in store promotional events• Expert at creating visual focal points

• Organized and maintained all files for The Virginia Realty Company properties, developing a system that was easy to use and created efficiencies, increasing productivity• Managed accounts receivable and payable with extreme attention to detail and precision• Communicated clearly and effectively with all tenants in order to minimize customer service issues and concerns• Led property showings for the head broker when necessary, displaying flexibility and willingness to jump in and help where needed