Yolanda Everton Email & Phone Number

Cape Town, Western Cape, South Africa

•Spearheaded comprehensive project management efforts, overseeing scheduling and reporting, ensuring seamless execution of digital transformation engagements.•Proactively managed stakeholder relationships, fostering effective communication channels and aligning project outcomes with clients' commercial objectives.•Management of a geographically dispersed Development Team spanning the Philippines and the UK, ensuring collaboration and synergy in software development processes.

Cape Town, Western Cape, South Africa

•Directed and optimised Sales, Support, and Property Management Teams, consistently achieving a portfolio occupancy rate of 98% or higher within a dynamic co-living house share community for young professionals across London.•Formulated and executed annual budgets, playing a pivotal role in determining the overarching company strategy to drive sustainable growth and operational excellence.•Conducted rigorous monthly Profit and Loss (P&L) reviews, coupled with quarterly reforecasting, to ensure financial transparency, strategic alignment, and adaptability to market dynamics within the fast-paced co-living sector.

•Efficiently implemented offshore Property Management and Support functions, seamlessly transitioning operations from London to Cape Town, enhancing overall efficiency.•Spearheaded end-to-end recruitment processes and adeptly managed teams, fostering a collaborative work environment conducive to achieving organizational objectives.•Led the ICT Project Management of a customized booking system, ensuring a tailored and efficient solution that streamlined operations and enhanced the overall customer experience.

London, England, United Kingdom

•Surpassed £10M income target through diversified revenue streams, including mall kiosks, promotions, vending, and technology.•Established market leadership by building strategic partnerships with key national accounts like JCDecaux, Ocean Outdoor, and SKY TV.•Led negotiations, collaborating with solicitors from contract initiation to completion, ensuring legal compliance.•Generated and strategically managed annual budgets, incorporating various income streams, with quarterly reforecasting for adaptability.•Developed annual business plans, outlining division-specific strategies for long-term organizational success.•Successfully integrated a new sales division, transforming a previously outsourced function, showcasing effective project management.•Formalized business processes, optimizing daily operations for efficiency.•As the ICT project lead, directed the design and functionality of a CRM system and online booking platform, enhancing overall business efficiency and customer experience.

London, United Kingdom

•Conducted audits and valuation of commercial media opportunities.•Optimised profitability by strategically pitching margins and guarantees at appropriate levels.•Collaborated with the Group Business Development Director to secure multi-million-pound contracts, including a significant European Media Tender.•Presented comprehensive board reports to convey performance metrics and strategic insights.•Successfully negotiated numerous commercial contracts, exceeding £20 million in contract values across key business streams.•Managed Service Level Agreements (SLAs) to ensure contractual compliance and performance standards.•Orchestrated ICT systems integration projects across diverse business units, introducing a group CRM system for enhanced efficiency.•Designed and implemented strategic operational support for the launch of new venues.•Led annual sales forecasting through meticulous analysis of audit sales projections and trend analysis.•Oversaw budgeting responsibilities and managed a multifunctional team, handling IT, Systems Integration, licensing, Health & Safety compliance, insurance, logistics, and reporting. The team executed transactions worth up to £23 million annually across multiple offices.

London, England, United Kingdom

London, England, United Kingdom

Professional Scrum Master 1

Bachelor Of Arts - Ba, Industrial And Organizational Psychology