Managed all facets of ramp control operations, including informing AGR, other airlines, and Federal Aviation Administration tower regarding aircraft movement.Shared fuel loads with business partners and delivered important information to system operations and departments.Delivered important information related to connection issues, payload restrictions, customer disturbances, and abnormalities to system operations and departments.Ensured timely departure of flights by tracking Sabre Interact, Movement Control, and Flight Explorer programs.Streamlined processes by keying information into movement control and flight information display screen.Collected/analyzed data and maintained field reports for performing billing activities. Attended and transferred in-range calls and info/requests to all departments.Entered delay coding/comments by uncovering/fixing issues of flight delays.

Play pivotal role in updating patients’ electronic medical records, validating health insurance eligibility and benefits, and providing statements and claims within set time. Build and foster professional relationships with partners to increase organizational growth. Administer activities associated with monitoring incoming payments, determining improvement areas, maintaining accounts/receivable database, and overseeing credentialing. Schedule on-call appointments, field concerns, and educate clients regarding debts and deadlines. Identify needs and specialties of new clients and refer to appropriate therapist.

Validated and informed patients about health insurance eligibility and benefits. Utilized fax, coping, and scanning business machines for managing office functions. Gathered and posted payments from insurance companies and patients. Evaluated and corrected claims for submission as well as oversaw patient invoices of posts payments and adjustments. Addressed customer queries and concerns pertaining to billing issues and delinquent invoices.