AdTech division of Dow Jones. Providing advertising solutions for ad integration, privacy standards, and platform services for all 6 Dow Jones brands

Manage digital products for Radio and TV markets nationwide Vendor Management for all stationsManage emerging technologies and CTV/OTT devices for CMG radio & TVCreate requirements for app & web development

• Lead a team of 12( 10developers, 2testers) in a redesign of system Sales Dashboard that is utilized by all AT&T COR, LD and NR employees• Gather requirements from stakeholders to convert to design plans• Utilized Scrum methods to create and implement Use Case scenarios for Testing • Created Sprints using Scrum development cycle for Development front and back end • Managed Scrum meetings for team analysis for iteration phases during the Dashboard project • Determined iterations for development team to ensure all requirements are met in a timely manner through Agile Methodology • Coordinate with management to implement UAT testing practices to fulfill end results• QA application using Scrum methodology practices for build releases to find any defects and bugs-Functional, Regression, load and UAT• Created Sprints for Agile environment work flow for developers to fixed bugs and QA to test• Used Teradata to pull backend table data for implementing project needs and requirements of data source • Created bug tracking system to employ severity and high priority issues/bugs are first worked• Document and implement process for SDLC for application using business analysis of app• Train new hires/contractors on application • Implemented Mobile testing process for iOS, Android, and Windows devices• Build use case for Dev to utilize for testing • Create how to and user guide on new application processes • Trained team members on new mobile version of Dashboard application uses and function• Assisted with Service Team during deployment of Application to be supported with the NAS integration

• Implemented Scrum/Agile development practices to the team of QA and Development• Introduced best practices and Business Requirements to both development and Testing teams for scum SDLC• Created Use Cases for testing team to create test Plans in an Agile environment• Was the lead for all mobile device testing: iOS, Android, and Window operating systems tablets and cellular devices• Met with various teams and management level together requirements for project initiatives • Assess use cases, wireframes, and tech comm. documents to assure requirements are met• Analyze business data to construct test plans to ensure proper testability• Construct business components suited to business requirements and UI, and mobile availability• Attend project meetings from various development lifecycles• Execute test plans through HP Quality Center • Report to project team member's changes or additional information needed in requirements • Participate in technical reviews and provide feedback on content as needed• Document test cases and test all website Content changes against Wireframes • Ability to work on various projects • Have great communication with Business Analyst and Project Managers • Documents and maintains accurate records for all test activities including test plans, test matrices, and defects in HP Quality Center. • Utilizes SQL tools and queries to verify user set up and account data• Assisted in recommending process procedure changes that maintains for implementation and environments for WFG (Walk-in, Fast, and Ground) applications.

Was an escalation point for customer support to diagnose and resolve complex customer issues. Provided day-to-day support for Fiserv’s E-Bill applications by exercising judgment within defined standard practice and procedures.Analyze customer issues to determine the cause of the problem and then provide technical direction to resolve the issue in a timely matterAbility to read and understand code to resolve file processing issuesHigh level of Unix commands for file processing, recovery and presentmentAbility to read through logs and stack trace to analyze data pertaining to file processingPerform queries as need for ebill accounts identified outages to reach out for bridge calls and other support groups for remediationMaintained SLA to customer contractual agreementsAssisted in regression testing for Ebill QA teamRecommend changes in support practices, maintenance and standards, and cross-training to better share support responsibilities across the team and with the solution ownersTeam member of ITIL Processes ( Incident Management)

• Lead the integration of payroll software upgrade for SAP• Performed in-depth analysis test on code of sandbox data• Compared Sandbox data to production data to evaluated bugs within SAP • Evaluated binomial coding to java coding for developers and project manager to review for code changes• Provided the project manager with excellent integration analysis that net the company misdirected funds due to bad coding • Utilized White Box, Black box, and Regression testing methods

Lead the integration of payroll software upgrade for SAPPerformed in-depth analysis test on code of sandbox dataCompared Sandbox data to production data to evaluated bugs within SAP Evaluated binary coding to java coding for developers and project manager to review for code changesProvided the project manager with excellent integration analysis that net the company misdirected funds due to bad coding Utilized White Box, Black box, and Regression testing methods