Medical Records Administration for Air National Guard.

Serve as a highly contributing member of a call center providing first-rate customer service to members.▪ Provide telephone assistance to members on all aspects of their health insurance policy.▪ Conduct research to understand, analyze, and resolve member issues.▪ Process a variety of enrollment and benefit change forms.Key Accomplishments Provide exceptional assistance to members—strong reputation for promptly and thoroughly resolving member inquiries. Excel in motivating, challenging, and empowering others to develop new ideas and competencies. Implemented a highly effective cross-training program for client and member service.

Perform and direct a broad range of patient management and related support functions, including inpatient and outpatient processing, record keeping and reporting, as well as resource and workload management.

Perform and direct a broad range of patient management and related support functions, including inpatient and outpatient processing, recordkeeping and reporting, as well as resource and workload management.Patient Processing▪ Admit, discharge, and transfer patients; prepare patient-related correspondence and special orders for patient assignment, reassignment, and aero medical evacuation.▪ Identify and process Line of Duty determinations and process medical conditions requiring Medical Evaluation Board proceedings.▪ Verify patient eligibility, perform procedures for network referrals, and provide claims assistance and counseling to beneficiaries. Files, Recordkeeping, and Reports▪ Coordinate the release of patient information, prepare health record copies and abstracts, and maintain patient locator and suspense files—maintaining patient confidentiality.▪ Prepare, file, safeguard, transfer, and retire health records. ▪ Transcribe information onto charts, transcribe physicians' orders, and prepare requests for diagnostic tests, consultations, and referrals.▪ Compile information and prepare reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities.Resource Management / Program Audits▪ Compile financial information, perform subsistence accounting, prepare statistical reports, and prepare budget estimates and financial plans.▪ Coordinate third party collection activities and prepare necessary reports.▪ Screen medical records to gather data for medical audits. ▪ Collect, maintain, prepare, and analyze Medical Expense and Performance Reporting Systems data.▪ Monitor expenditures and obligations, analyze financial reports and accounting and workload reporting procedures, and conduct studies and internal audits.

Performed a full range of receptionist and administrative duties for a busy ophthalmologist’s office.▪ Greeted patients at the receptionist desk to determine the purpose of their visit and provided appropriate instructions.▪ Maintained patient records, processed bills, accepted payments, and performed filing and record keeping; scheduled appointments in person and over the phone.

.3937. Salary $24,690 annually.40-50 hours per week; Performed a full range of receptionist and administrative duties for a busy ophthalmologist's office.Greeted patients at the receptionist desk to determine the purpose of their visit and provided appropriate instructions.Maintained patient records, processed bills, accepted payments, and performed filing and recordkeeping; scheduled appointments in person and over the phone.Key AccomplishmentsExcelled in communicating with patients, physicians, and colleagues.Consistently displayed a friendly, helpful attitude that ensured patients had a pleasurable

Greeted patients upon arrival, checked them in, and pre-registered them for their ophthalmologist visit; scheduled appointments in person and over the phone.Maintained patient records, processed bills, accepted payments, and performed filing and recordkeeping.

Performed comprehensive logistics control functions, including record keeping, document control, inspections, and material handling.

Performed comprehensive logistics control functions, including recordkeeping, document control, inspections, and material handling.Recordkeeping / Document ControlEstablished and maintained stock records and other documents, including inventory, material control, accounting, and supply reports; automated and manual accounting records, posted receipts and turn-ins, and performed dues-ins and dues-outs accounting.Corrected error and exception documents, maintained stock locator system, and administered document control procedures.Processed inventories, surveys, and warehousing documents; performed load list and shop stock list duties in manual and automated supply applications, as well as prepared, annotated, and distributed shipping documents.Performed accounting and sales functions in self-service supply. Recommended additions and deletions to authorized stockage list and maintained accounting records of property disposal activity.Reconciled activity records for monthly and quarterly reporting and status reviews. Prepared reports on labor and equipment, available storage space, relocation of material, warehouse refusals, and stock requirements.Inspections / SurveysReviewed and verified quantities received against bills of lading, contracts, purchase requests, and shipping documents. Unloaded, unpacked, visually inspected, and counted, segregated, pelletized, and stored incoming supplies and equipment.Ensured that inventories and location surveys were performed in accordance with established procedures.Material Handling / ManagementPacked, crated, stenciled, weighed, and banded equipment and supplies.Constructed bins, shelving, and other storage aids, broke down and distributed field rations, operated material-handling equipment, and performed property disposal storage functions. Instructed warehouse personnel in loading, unloading materials.

Performed comprehensive logistics control functions, including record keeping, document control, inspections, and material handling.