Yolanda Carter

Yolanda Carter Email and Phone Number

Sales Operations Manager at Trader Interactive @ Trader Interactive
Statesville, NC, US
Yolanda Carter's Location
Statesville, North Carolina, United States, United States
Yolanda Carter's Contact Details

Yolanda Carter personal email

n/a

Yolanda Carter phone numbers

About Yolanda Carter

Experienced marketing specialist with a vast knowledge of technical skills and expertise in content creation, marketing strategy, and data analyzing.

Yolanda Carter's Current Company Details
Trader Interactive

Trader Interactive

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Sales Operations Manager at Trader Interactive
Statesville, NC, US
Employees:
617
Yolanda Carter Work Experience Details
  • Trader Interactive
    Trader Interactive
    Statesville, Nc, Us
  • Trader Interactive
    Sales Operations Manager
    Trader Interactive Sep 2023 - Present
    Virginia Beach, Virginia, Us
  • Trader Interactive
    Sales Operations Analyst
    Trader Interactive Nov 2018 - Sep 2023
    Virginia Beach, Virginia, Us
    -Proposed new Salesforce feature that was implemented to detect and eliminate duplicate accounts more efficiently and tag multi location accounts -Automated inbound and trade show lead capture process by proposing Salesforce feature that was implemented to capture leads directly in Salesforce instead of spreadsheets-Implemented new process for receiving text request notifications from dealers-Build automated workflows in HubSpot and coach marketing on creating workflows and improving the lead and delivery and notification process to sales representatives-Trained new hire sales reps on Salesforce, created training videos and wrote standard operating procedures-Helped with integration of HubSpot and Salesforce by deduplicating a list of 100,400 marketing contacts-Mentor sales reps as needed on sales processes in Salesforce
  • Trader Interactive
    Email Marketing Coordinator
    Trader Interactive Jan 2017 - Nov 2018
    Virginia Beach, Virginia, Us
    -Facilitated the redesign of the Commercial Truck Trader and Equipment Trader B2C and B2B newsletters in May 2017, growing the Commercial Truck Trader B2B open rate by over 400%-Facilitated the redesign of Hot Deals in February, 2018 growing the open rate by over 164% for Commercial Truck Trader Hot Deals-Built consumer customer journey emails from start to finish-Generated content ideas for B2B and B2C newsletters-Automated transactional, B2B and B2C emails using Watson Campaign Automation-Analyzed KPI’s for email marketing campaigns and makes recommendations to improve performance-Ensured that best practices are used in email campaigns to promote high deliverability and sending score-Collaborated and advised marketing team member on email best practices, layout and content to help with various email marketing campaigns -Advised clients on email design and email marketing best practices-Reviewed email templates to ensure they meet CAN-SPAM laws and spam best practices-Developed strategies to grow email database via social media, tradeshows and free content downloads-Developed lead nurturing campaigns to keep consumers engaged throughout the customer journey and buying process-Conceptualized social media strategies to help grow email list and keep consumers engaged
  • Majest Royalty Clothing
    Owner
    Majest Royalty Clothing Jun 2007 - Present
  • Dominion Enterprises
    Email Marketing Coordinator
    Dominion Enterprises Jan 2017 - Mar 2018
    Norfolk, Va, Us
  • Victorious Community Development Corporation
    Contract Digital Specalist
    Victorious Community Development Corporation Oct 2016 - Feb 2017
    Durham, North Carolina, Us
    Created promotional videos and created content for blog and social media. Provided insight into creating targeted marketing campaigns.
  • Isa
    Marketing Communications Coordinator
    Isa Sep 2015 - May 2016
    Durham, North Carolina, Us
    -Managed marketing campaigns from start to finish for technical conferences, magazine and publications -Created marketing plans and managed budget for each campaign -Wrote and created content for email and social media campaigns -Tracked and analyzed KPI's for email campaigns-Implemented new process for managing and tracking daily projects-Conducted interviews with subject matter experts and translated technical jargon into user-friendly language to create promotional videos -Identified areas for improvement in existing literature and proofread and edited new material
  • Verstandig Broadcasting
    Social Media Coordinator/Marketing Assistant
    Verstandig Broadcasting Jul 2014 - Nov 2014
    Greencastle, Pennsylvania, Us
    Copy Writing-Crafted scripts for radio commercials that aired on five different stations-Developed content for media kits, email campaigns and social media post-Wrote articles for e-newsletters and created highly persuasive sales and marketing content for presentationsGraphic Design -Created graphics and wrote content for the “WSVA United Way $10,000 Challenge” marketing campaign-Over 1000 people registered for the challenge, which resulted in WSVA 550 AM donating over $10,000 to the United Way -Created logos, banners and buttons for station websites and created new design themes and graphics for sales collateral and all marketing and promotional materials-Collaborated with clients and sales team to create vision, conceive designs and consistently met strict deadlinesMarket Research-Analyzed data from regional and national surveys to identify product purchase intents and purchase patterns -Conducted research on radio advertisement and the influence of consumer purchases-Extracted data and compiled findings into reports, presentations and promotional one sheets
  • Rosetta Stone
    Customer Service Representative
    Rosetta Stone Nov 2012 - Jul 2014
    Arlington, Virginia, Us
    Facilitated training sessions on product knowledge, customer relationship building and usage of customer management systems and how to increase productivity Wrote content for new email templates and edited existing ones Drafted personal letters to customers explaining policy issuesCollected customer feedback via phone, email and live chat and addressed concerns by providing unique solutionsCultivated excellent customer relationships by maintaining ongoing communication and increased satisfaction rates by meeting and exceeding key performance metrics
  • Harris Teeter
    Customer Service Clerk
    Harris Teeter Jun 2012 - Nov 2012
    Matthews, North Carolina, Us
    Managed cashiers and baggers and wrote daily performance reviews. Coached and encouraged cashiers and baggers on how to improve productivity. Handled upset customers, conflicts and challenging situations.
  • News14 Carolina
    Intern
    News14 Carolina Jan 2011 - Apr 2011
    Crafted news stories aired on television and edited video and sound bites to create news packages.
  • Ideal Visions
    Maketing Intern
    Ideal Visions Jan 2011 - Apr 2011
    Assisted in producing website design templates, graphics, color scheme and icons Designed layout of email templates and wrote content for email campaigns Updated existing websites using HTML and CSS Crafted content for social media post and promotional materials Analyzed websites and find solutions to draw more trafficConducted web usability testing.

Yolanda Carter Skills

Graphic Design Video Production Html Web Design Email Marketing Photoshop Indesign Journalism Avid Media Composer Digital Photography Video Editing Marketing Communications Illustrator Dreamweaver Creative Writing Seo Sem Google Analytics Adobe Creative Suite Customer Service Social Media

Yolanda Carter Education Details

  • North Carolina Agricultural And Technical State University
    North Carolina Agricultural And Technical State University
    Electronic Media And Journalism

Frequently Asked Questions about Yolanda Carter

What company does Yolanda Carter work for?

Yolanda Carter works for Trader Interactive

What is Yolanda Carter's role at the current company?

Yolanda Carter's current role is Sales Operations Manager at Trader Interactive.

What is Yolanda Carter's email address?

Yolanda Carter's email address is ys****@****cat.edu

What is Yolanda Carter's direct phone number?

Yolanda Carter's direct phone number is +191963*****

What schools did Yolanda Carter attend?

Yolanda Carter attended North Carolina Agricultural And Technical State University.

What are some of Yolanda Carter's interests?

Yolanda Carter has interest in Creative Writing, Graphic Design, Dirt Biking, Photography.

What skills is Yolanda Carter known for?

Yolanda Carter has skills like Graphic Design, Video Production, Html, Web Design, Email Marketing, Photoshop, Indesign, Journalism, Avid Media Composer, Digital Photography, Video Editing, Marketing Communications.

Who are Yolanda Carter's colleagues?

Yolanda Carter's colleagues are Lacey Hadden, Steamy Shelter, Balogun Oluwabunmi, Ralph Jessen, Joe Pane, Nicole (Nikki) Mccartney, Patricia Bateman.

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