Yolanda Henry, Cpcs Email & Phone Number

Boca Raton, FL

• Manage daily departmental operations, including selecting, training, and supervising staff, while directing all credentialing and provider data functions.
• Oversee and guide the Provider Data and Credentialing Team to guarantee adherence to all timelines, data accuracy requirements, and mandated work processes.
• Monitor the verification process for the Credentialing Department, ensuring all federal and state reporting requirements are met.
• Complete physician and allied health professional verifications and ensure that the organization and staff are complying with standard credentialing procedures, health plan policies, NCQA, and CMS requirements.
• Ensure the office’s licensure are up-to-date, including medical license, DEA, malpractice certificates, and other relevant certifications.
• Coordinate and attend credentialing meetings, as well as creating and implementing departmental policies, procedures, processes to improve and streamline the credentialing process.

Boynton Beach

• Delivered effective and high-quality service to students and graduates in career readiness, classroom seminars, part-time employment, business development, externships, and career placement assistance.
• Regularly reviewed employment ads, placed phone calls, cultivated personal contacts, and performed community outreach to identify entry-level opportunities develop job leads for students and graduates.
• Cultivated and maintained contact with local employers to obtain advance notice of job opportunities, enhancing and developing business relationships to facilitate externship and graduate placement.
• Continuously updated and maintained the Career Services database, including documentation, reports, and student records, in accordance with company policies and state accreditation requirements.
• Designed, coordinated, and led monthly career development workshops for students and graduates.

Palm Beach Gardens, FL

• Managed all administration duties: scheduling/rescheduling appointments, answering phones, accepting payments, obtaining insurance verifications and referrals, and updating electronic medical records.
• Trained employees on organization policies and procedures, providing ongoing coaching and setting a strong example by offering world-class customer service.
• Assisted physicians with coordinating and completing all applicable credentialing requirements.

Palm Beach Gardens, FL

• Checked patients in and out of the office and scheduled or rescheduled new and follow-up appointments.
• Efficiently managed a multi-line phone system, answering and transferring calls to the appropriate parties.
• Performed billing operations, including charge entry and insurance payment posting, and accepted and accurately processed all forms of payment.
• Obtained insurance approval, verified referrals, and updated patients’ medical records.

Licentiate Degree, Cosmetology/Cosmetologist, General, 4.0

Bachelor Of Arts - Ba, Psychology