Yolanda Henry, Cpcs Email & Phone Number

West Palm Beach, Fl, Us

Boca Raton, Fl

• Manage daily departmental operations, including selecting, training, and supervising staff, while directing all credentialing and provider data functions. • Oversee and guide the Provider Data and Credentialing Team to guarantee adherence to all timelines, data accuracy requirements, and mandated work processes.• Monitor the verification process for the Credentialing Department, ensuring all federal and state reporting requirements are met.• Complete physician and allied health professional verifications and ensure that the organization and staff are complying with standard credentialing procedures, health plan policies, NCQA, and CMS requirements.• Ensure the office’s licensure are up-to-date, including medical license, DEA, malpractice certificates, and other relevant certifications.• Coordinate and attend credentialing meetings, as well as creating and implementing departmental policies, procedures, processes to improve and streamline the credentialing process.• Supervise and support data management processes, tracking and reporting credentialing and payer-related data to the appropriate leadership and agencies.• Foster relationships with payer contacts to efficiently facilitate information sharing and promptly resolve issues or discrepancies.• Regularly partner with centralized departments to troubleshoot out-of-network payer issues and various other payer related disagreements as needed• Educate physicians and office personnel on managed care product lines that improve services/operations.

Boynton Beach

• Delivered effective and high-quality service to students and graduates in career readiness, classroom seminars, part-time employment, business development, externships, and career placement assistance. • Regularly reviewed employment ads, placed phone calls, cultivated personal contacts, and performed community outreach to identify entry-level opportunities develop job leads for students and graduates.• Cultivated and maintained contact with local employers to obtain advance notice of job opportunities, enhancing and developing business relationships to facilitate externship and graduate placement.• Continuously updated and maintained the Career Services database, including documentation, reports, and student records, in accordance with company policies and state accreditation requirements.• Designed, coordinated, and led monthly career development workshops for students and graduates.

Palm Beach Gardens, Fl

• Managed all administration duties: scheduling/rescheduling appointments, answering phones, accepting payments, obtaining insurance verifications and referrals, and updating electronic medical records.• Trained employees on organization policies and procedures, providing ongoing coaching and setting a strong example by offering world-class customer service.• Assisted physicians with coordinating and completing all applicable credentialing requirements.

Palm Beach Gardens, Fl

• Checked patients in and out of the office and scheduled or rescheduled new and follow-up appointments. • Efficiently managed a multi-line phone system, answering and transferring calls to the appropriate parties. • Performed billing operations, including charge entry and insurance payment posting, and accepted and accurately processed all forms of payment.• Obtained insurance approval, verified referrals, and updated patients’ medical records.

Licentiate Degree, Cosmetology/Cosmetologist, General, 4.0

Bachelor Of Arts - Ba, Psychology