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Yolanda Martínez Email & Phone Number
Team Lead - Customer Success Administration for Iberia and Italy
at
Bridgestone Mobility Solutions
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✓ Verified July 2026
3 data sources
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Current company
Role
Team Lead - Customer Success Administration for Iberia and Italy
Location
Barcelona, Catalonia, Spain
Company size
Who is Yolanda Martínez? Overview
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Quick answer
Yolanda Martínez is listed as Team Lead - Customer Success Administration for Iberia and Italy at Bridgestone Mobility Solutions, a with 825 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Yolanda Martínez.
Yolanda Martínez previously worked as Team Lead Admin for Iberia, France & Italy at Bridgestone Mobility Solutions and Inside Sales Team Lead for Iberia & Italy at Webfleet Solutions. Yolanda Martínez holds Postgrado, Project Management Avanzado from Upc.
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Email format at Bridgestone Mobility Solutions
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Bridgestone Mobility Solutions
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Profile bio
About Yolanda Martínez
My goal is to ensure that customers have the best of the experiences. I have been managing teams in sales and customer service for nearly 20 years. Encouraging my team to be as motivated and passionate about making an impact as I am, supporting and guiding customers at different stages of our relationship. Always looking for personal development and professional growth to enhance performance. An advocate for showing that with a good attitude, incredible results can be achieved.
Listed skills include Airlines, Project Management, Airports, Outsourcing, and 16 others.
Current workplace
Yolanda Martínez's current company
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Bridgestone Mobility Solutions
Employees
825
AeroLeads page
9 roles
Yolanda Martínez work experience
A career timeline built from the work history available for this profile.
Team Lead Admin For Iberia, France & Italy
CurrentI manage a team responsible for customer service in the after-sales service. Responsible for resolving incidents related to accounts, registrations, cancellations, invoices, etc., as well as the more technical side, coordinating installations and revisions.
Jul 2021 - Present
Inside Sales Team Lead For Iberia & Italy
Lead the sales team in Iberaia and Italy. Responsible for the sales cycle, from lead generation, through opportunity management to closing the sale.
Jan 2017 - Jun 2021
Presales Team Lead For Iberia, France, Uk & Italy
Management of the team in charge of lead generation. Searching for and generating business opportunities.
Apr 2015 - Dec 2016
Customer Service - Team Leader
As a Customer Service Manager I successfully managed a Sales and Customer Service department for the clients Swiss International Airlines, Brussels Airlines and Miles & More in different European markets.As a Quality Analyst, I ran the KPI evaluations and procedures to be performed in a montly basis. In charge of SAMBA Project, the booking engine for Miles & More. Create procedures and develop the system focusing on Customer Service.Support, Helpdesk & Fraud Prevention for online bookings of Brussels AirlinesOperations manager. Monitoring incoming calls and creating the employee’s shifts
Sep 2006 - Feb 2014
Senior Agent – Customer Sales And Service Representative
During that period I worked in the ticketing department and also as support desk.Responsible of the set up of Dominus, the booking system created for Qualiflyer Group, reporting bugs and improving the performance
Oct 2002 - Sep 2006
Customer Sales And Service Representative
Customer Care for the Spanish and Italian market
Jul 2000 - Oct 2002
Ramp & Operations Coordinator At Barcelona Airport.
Flight co-ordinator and ramp operations at Barcelona airport. Also employeed as ticketing agent which gave me the opportunity of attending to a Fares & Ticketing training at Fiumicino Airport in Rome
Jan 1999 - Jul 2000
Ticketing And Operations Agent
As ground agent, I had the chance of learning different tasks such as Check-in, Flight coordinator, Ticketing and Lost & Found at Barcelona airport.I became an expert in ticketing working with the GDS Arco and could perform a Ramp and Dangerous Goods training at Cagliari Airport
Apr 1997 - Jan 1999
2 education records
Yolanda Martínez education
Postgrado, Project Management Avanzado
Upc
Diplomado En Empresas Y Actividades Turísticas Deat, Inglés, Italiano, Informática, Gds Systems
Universidad De Turismo Y Hosteleria De Masnou
FAQ
Frequently asked questions about Yolanda Martínez
Quick answers generated from the profile data available on this page.
What company does Yolanda Martínez work for?
Yolanda Martínez works for Bridgestone Mobility Solutions.
What is Yolanda Martínez's role at Bridgestone Mobility Solutions?
Yolanda Martínez is listed as Team Lead - Customer Success Administration for Iberia and Italy at Bridgestone Mobility Solutions.
Where is Yolanda Martínez based?
Yolanda Martínez is based in Barcelona, Catalonia, Spain while working with Bridgestone Mobility Solutions.
What companies has Yolanda Martínez worked for?
Yolanda Martínez has worked for Bridgestone Mobility Solutions, Webfleet Solutions, Mindpearl, Swiss International Air Lines, and Swissair Transport Co Limited.
How can I contact Yolanda Martínez?
You can use AeroLeads to view verified contact signals for Yolanda Martínez at Bridgestone Mobility Solutions, including work email, phone, and LinkedIn data when available.
What schools did Yolanda Martínez attend?
Yolanda Martínez holds Postgrado, Project Management Avanzado from Upc.
What skills is Yolanda Martínez known for?
Yolanda Martínez is listed with skills including Airlines, Project Management, Airports, Outsourcing, Operations Management, German, Process Improvement, and Project Planning.
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