Yolanda Vargas Email & Phone Number

United States

Detail-oriented and adaptable when rendering administrative support and operational support to executive leadership. Responsibilities included calendaring, project management, facilities management, catering, expense reports, travel arrangements including international, transportation, scheduling meetings and event planning.

Firm attention to detail and organizational skills applied to achieve hourly and daily deadlines. Strong editing skills wielded to proofread and confirm receipt of loan packages to secure quality standards and client satisfaction. Ordered new insurance policies and established a database using Microsoft Excel. Data management regulated with confidentiality. Ordered 20-30 new insurance policies verifying proof to ensure mortgage funding and answered questions in call center.Assisted with… Show more Firm attention to detail and organizational skills applied to achieve hourly and daily deadlines. Strong editing skills wielded to proofread and confirm receipt of loan packages to secure quality standards and client satisfaction. Ordered new insurance policies and established a database using Microsoft Excel. Data management regulated with confidentiality. Ordered 20-30 new insurance policies verifying proof to ensure mortgage funding and answered questions in call center.Assisted with addressing and resolving inbox inquiries and requests for proof of insurance.Cross-trained over 12 colleagues on closing responsibilities to maintain high level productivity.Team-focused when supporting multiple departments ensuring productivity while meeting deadlines.Promoted collaboration of virtual team activities. Show less

Aurora, Colorado, United States

Demonstrated exceptional customer service educating customers on diamond and brand quality, benefits of corporate credit card and store discounts. Excellent organizational skills applied to manage customer repairs, special event orders, layaway payments, and cash transactions. Contacted clientele to attend and purchase at special events (i.e. Design/Appraisal Show, Upcoming Sales). Result-driven to achieve #1 Store Sales Professional for 2019 and #2 Gold Sales Competition… Show more Demonstrated exceptional customer service educating customers on diamond and brand quality, benefits of corporate credit card and store discounts. Excellent organizational skills applied to manage customer repairs, special event orders, layaway payments, and cash transactions. Contacted clientele to attend and purchase at special events (i.e. Design/Appraisal Show, Upcoming Sales). Result-driven to achieve #1 Store Sales Professional for 2019 and #2 Gold Sales Competition 2019.Accomplished numerous monthly expectations, reaching targeted goals in sales, credit card application submissions and jewelry repair sales. Show less

United States

Restocked inventory, maintained storage area, and ordered supplies. Contacted customers about repair pick-ups and delinquent layaway payments. Rendered administrative support to sales team.

Denver International Airport

Well developed communication and interpersonal skills executed to render sales support at Denver International Airport. Facilitated customer support with airport credit card offers and troubleshooting questions about enrollment process. Ranked #3 based on achieving monthly goal of over 30 approved credit card applications.

United States

Received appraisal orders and assigned to appraiser for processing. Supported appraiser in addressing and resolving order questions. Composed research and correspondence with Partners, Appraisers, and QA.

United States

Worked with multiple private in-house databases to retrieve confidential loan information. Input missing loan information using Excel.

United States

Processed and reconciled electronic coupons using in-house and vendor databases.

Denver, Colorado

Provide temporary support with calendar management, travel arrangements including international travel, written and verbal communications, catering, scheduling meetings and appointments, special projects and event planning.

United States

Excellent time management skills developed to render executive support and technical support management to leadership and teams with new office setups, calendaring, budget management, special projects and all business communications. Discreet when aiding in personal tasks for leadership.Traveled to various locations to grow startup departments and provide employee training.Organized and attended 7-12 annual department conferences with professionalism.Participated in marketing… Show more Excellent time management skills developed to render executive support and technical support management to leadership and teams with new office setups, calendaring, budget management, special projects and all business communications. Discreet when aiding in personal tasks for leadership.Traveled to various locations to grow startup departments and provide employee training.Organized and attended 7-12 annual department conferences with professionalism.Participated in marketing strategy and collaboration of customers service selections. Investigated and corrected banking discrepancies with integrity and attention to detail.Scheduled meetings, dining arrangements, catering, transportation and travel planning for annual department conferences. Created process management workflow for annual conventions.Mission-driven when supporting two executives and cross-functional teams with strong verbal and written communication skills. Handled customer questions, escalated issues and implementation of services. Strong interpersonal skills, customer-centric attitude and a collaborative mindset assisted in building customer relationships.Detail-oriented and adaptable when rendering administrative support and operational support to SVP/Market Manager. Responsibilities included calendar management, project management, facilities management, purchase orders, catering, expense reports, travel arrangements, transportation and events management. Regional point of contact for all office logistics including security. Volunteered for organization events.Organized and attended employee and customer events to promote brand awareness.Excellent at fostering relationships internally and externally utilizing well-developed interpersonal skills. Show less

United States

Strong customer service skills developed to answer and assist 90-110 customer calls regarding questions or assistance with using a Conair phone from a call center.

United States

Maintain calendar and credit files. Compose reports, correspondence, and memos to branches offices and clients on various levels.

United States

Handle travel arrangements and attend yearly meetings with clients;Compose correspondence, prepare reports, presentations and expense reports for reimbursement.

United States

Rendered assistance to the R&D department by answering phone calls, calendar management, travel arrangements, written and verbal communications, catering, scheduling meetings and appointments and team building events.

United States

Supported Vice President of Advertising and team in ordering current and missing issues of Parade Magazine to catalog for company library. Composed memos and letters to customers and staff members, answered phones and completed travel arrangements for all team members.

United States

Support three Vice President's with reviews and record changes for 100+ employees;Handle calendaring, correspondence, reports and answered phones.Verified and mailed $100 counterfeits to the Secret Service.