Yolanda V. Martinez, Icf-Pcc, Icf-Actc, Csp-Sm, Cspo Email & Phone Number

Tampa, Fl, Us

New York, Ny, Us

Chase Investment Bank | Global Payments | Chase SMB Mobile Payment Solutions

Berlin, De

• Increasing performance for Global Technology Leaders and Business professionals.• Performance Focus Areas: Trust and Empowerment, Visionary Thinking, Inclusivity and Diversity, Transparency and Honesty, Empathy and Compassion, Collaborative Communication, Flexibility and Adaptability, Time Management and Conflict Navigation to name a few.

• Unlocking growth and innovation, and maximizing human systems potential in the tech space - any company size, anywhere in the world!I believe that Agility is a means for organizations to achieve THEIR desired business outcomes - where people are at the HEART of it all. It is NOT the only means, it is only ONE mean. There are many other means.• I combine ICF Professional and Organizational Systems Coaching experience with Agile, Business Strategy, and Technology experience - including Data Analytics and Product Development. When people understand what problems they are trying to solve, they are guided to discover their OWN solutions, and take ownership, SUSTAINABLE AGILITY remains. I am known for leaving sustainable change. • Contact me: https://yvminc.com/

Dallas, Tx, Us

• Coaches and mentored teams to foster a culture of continuous improvement and adaptability.• Collaborated with cross-functional teams to implement Agile frameworks and ensure quality product delivery.• Utilized my skills in facilitation, leadership, and conflict resolution to drive team productivity and collaboration

New York, New York, Us

• Partnered with GrowthSpace to provide Global Leadership coaching to senior leaders of various companies around the world. Increased employee performance & growth. • GrowthSpace Top Expert Award Recipient – Spring 2023 for receiving an average feedback rating of 5/5 on at least 5 programs over the course of 6 months.

Johnston, Rhode Island, Us

• Supported multiple Global Insurance Product Platform teams in a complex Lean-Agile environment, facilitating agile adoption across the enterprise. • Implemented solutions that increased customer satisfaction by 25%, improved product predictability by 20%, and reduced conflict-related delays by 35%.• Created & delivered a company-wide L and D Workshop on "How to say No" resulting in a 50% increase workflow value & focus; targeted at Product Managers, Owners, Middle Mgmt & Leaders

Tampa, Fl, Us

As a Team coach experienced with agile methodologies, I partnered with senior executives to transition a Data Analytics company, E15, from Project to Product mindset to define business goals, restructured teams for cross-functionality, and trained Scrum fundamentals. Increased stakeholder engagement. • Improved team collaboration and reduced inefficiencies, leading to faster delivery of Product MVP's.• In the role of a Scrum Master, recommended and guided a Robotics client, RedZone Robotics, to shift focus from legacy repairs to new robotic development which led to a 50% increase in product development speed, improved team morale, and a reduction in technical debt through better backlog refinement and prioritization.

Tampa, Fl, Us

• Established Scrum foundations for a gold mining and data analytics organization, training teams in Agile methodologies. •Influenced the hiring of additional Scrum Masters and taught effective product backlog management, leading to a 30% increase in incremental product value delivery.

New York, New York, Us

• Led and coached a business process excellence team across multiple global business functions, redesigning and establishing modern ways of working during COVID. • Facilitated change leadership workshops, leading to an increase in team performance and a significant reduction in conflict.

Saint Louis, Mo, Us

• Coached senior C-Suite leaders on modern ways of resolving conflict, team building, and creating well-formed outcomes, using NLP coaching techniques.• Created a self-service web library of Agile symptoms, potential causes, experiments to try, and potential diagnoses

Tampa, Fl, Us

• Empowered PwC with Agile concepts and implementation; heavy Product Training• Trained multiple teams in Scrum fundamentals, modern leadership, and Lean/Kanban foundations. • Coached teams through Agile adoption, resulting in better workflow, an increase in product quality and a reduction in technical debt.• Implemented new team structures, facilitated user story & value stream mapping, and facilitated work planning, leading to consistent quality, a reduction in waste, and improved Scrum processes. • Teamed with other coaches to guide and mentor Scrum Masters and product owners, reducing cycle times.

Glen Allen, Va, Us

• Coached teams, product owners, & leadership in a hybrid project management environment on the Scrum framework within a hybrid Spotify model. • Mentored teams on removing impediments resulting in an increase in overall productivity improvement in collaboration across leadership and teams.• Due to the successful coaching and mentorship, received multiple offers to return to work at DTCC, both as a contractor and an employee.

Hanover, Md, Us

• Partnered with Agile coaches to start-up teams and lead Scrum training from inception to execution. Coached executives and trained Product Owners, focusing on prioritization, which resulted in improvement of product delivery speed and a reduction in technical debt.• Utilized the SAFe framework and Scrum@Scale to help NBC Universal achieve its scaling mission. • Coached the Automated Testing and CICD value stream team, as well as the Big Data and Guest Resort Experience teams for successful market launches, reducing time to market and complexity.

New York, Ny, Us

• Selected by the Scrum team to coach and teach Lean Agile (Scrum, Kanban, Lean XP) techniques to increase team performance. This led to a 56% improvement in team efficiency through enhanced collaboration and reduced micromanagement. Trained Product Owner on product concepts.• Identified and addressed dysfunctional patterns, including offshore distributed teams working times and micromanagement of velocity and metrics. Challenged leadership views, leading to a 30% reduction in cross-departmental hand-offs and a more streamlined workflow.

Gb

• Led the transition of the Connect Audit Manager Web product effort from waterfall to Scrum for the Assurance Line of Service, which increased client satisfaction and improved team workflow efficiency.• Pioneered Agile transformation, leading business and development teams to create the product vision, roadmap, story map, and user stories. Evangelized agility and Scrum, resulting in higher team motivation and increased adoption of Agile practices.• Recognized by Sigal Zarmi, CIO, for outstanding client service, demonstrating a strong commitment to Agile principles and client satisfaction.

Tampa, Florida, Us

• Lead Program Manager for the Medical Encounters SDLC application/system - including management of defects, technical/data issues, and business/system enhancements covering ~80+ rolling projects and sub-projects ensuring continuous delivery & timely completion

Tampa, Fl, Us

• Performed Business Analysis and Project Management Consulting Services for WellCare• Offered the opportunity for permanent employment by Wellcare

London, Gb

• Led IT Project Management and Business Analysis Consulting for PriceWaterhouse Coopers• Offered the opportunity for permanent employment but decided to pursue consulting

Tampa, Fl, Us

* Led Business Intelligence Product Release Management activities including coordination of Client identified defects & their resolution with Support, Development, and Client Solution Delivery resources for the Business Intelligence product suite. • Initiated and led the break down of communication barriers between internal teams to improve communication and timely delivery of product releases

Tampa, Florida, Us

• Project Manager and Business Analyst for 4 simultaneous IT projects which include development of project charters including risk assessment and development of overall project strategies. • Planned the scope and deliverables for projects involving all 8 concepts including Carrabbas, Bonefish, Roys, LeeRoy Selmon's, Outback and others in business at that time

Charlotte, Nc, Us

• Created the overall systems integration testing approach and master project plan for enhancements to the Broker Asset Management System to incorporate NASD, Registration Licensing, and Series 6 Federal compliance reporting to the Securities Exchange Commission• Managed a team of 6 database testers as part of my role.

Morristown, New Jersey, Us

• Resolved various system issues involving inaccurate data and inaccurate system functionality. • Performed SQL validations to validate accuracy of Business Objects tool. • Designed and developed the ETL movement of Human Resources data from SAP using Informatica into relational databases for Customer Contact Management- Data Modeler for Financial sub-section of Enterprise data model

New York, Ny, Us

• Directed IT and Business strategy to facilitate system analysis of data measurement problems involving the network management, customer service, credit, retention and marketing business units to ensure that technical business units achieved shareholder improvements and to identify opportunities for improvement.

B.S., Computer Information Systems/Business Strategy

Professional, Leadership & Human Systems Coaching

A.S., Computer Engineering

Grief Coaching