It Service Desk Manager
Current
Aug 2020 - Present
AeroLeads people directory · profile
Yolande Nelson Email & Phone Number
IT Service Desk Manager
at
Youi Insurance
1 work email found
@youi.com.au
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Manager
Location
Sunshine Coast, Queensland, Australia
Company size
Who is Yolande Nelson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Yolande Nelson is listed as IT Service Desk Manager at Youi Insurance, a company with 923 employees, based in Sunshine Coast, Queensland, Australia. AeroLeads shows a work email signal at youi.com.au and a matched LinkedIn profile for Yolande Nelson.
Yolande Nelson previously worked as Application Support Team Manager at Youi Insurance and QA Analyst at Youi Insurance. Yolande Nelson holds B.Sc Math Sciences, Computer Science & Mathematical Statistics from University Of Johannesburg.
Company email context
Email format at Youi Insurance
This section adds company-level context without repeating Yolande Nelson's masked contact details.
*@youi.com.au
71% confidence
AeroLeads found 1 current-domain work email signal for Yolande Nelson. Compare company email patterns before reaching out.
Profile bio
About Yolande Nelson
30 years IT systems and business process experience, with hands-on and management experience in development, testing and QA, business analysis and support.
Listed skills include Requirements Analysis, Business Analysis, Testing, Integration, and 27 others.
Current workplace
Yolande Nelson's current company
Company context helps verify the profile and gives searchers a useful next step.
Youi Insurance
11 roles · 37 years
Yolande Nelson work experience
A career timeline built from the work history available for this profile.
Application Support Team Manager
Feb 2019 - Aug 2020
Qa Analyst
Feb 2018 - Feb 2019
Test Analyst
Test designConsulting Business to determine risk and requirementsPrepare and manage test environmentsDevelop test plans and test casesSystem testingUser Acceptance Test management
Jan 2016 - Feb 2018
Senior Business & Support Analyst
SaaS system analysis, integration, configuration and support- Business Process Requirements Analysis- System and App Configuration- GoodData Insights reporting configuration and setup- Testing- Customer Support- Customer Training- Continuous System ImprovementSome of the clients in my portfolio: Fairfax Media, SEEK, The Comfort Group NZ, Mirus Australia.
Nov 2011 - Jan 2016
Web Developer
Freelance
Freelance web development projects- PHP, MySQL
Nov 2009 - Nov 2011
Software Testing Manager
Test Management of Windows and AS400 development projects.- Compiling project test plans- Writing and manual execution of test cases- Defect reporting- Working closely with development during issue troubleshooting
Nov 2007 - Sep 2009
Contractor - System Migration & Web Application Support
Stellenbosch University
WebCT (BLACKBOARD) MIGRATION PROJECT- Data migration (incl SQL and Java troubleshooting and maintenance)- Data integrity testing- Overall project QA- Back-end systems support- Maintenance and testing in Unix and Oracle environment- Integration and deployment of WebCT (e-Learning Management System) across all university faculties
Jan 2006 - Oct 2007
Contractor - Quality Assurance Projects
GSM MOBILE PAY PHONE PROJECT- Established a Qualification Test Procedure standard for the testing of GSM mobile pay phones and management software- Compiling Qualification Test Procedures- Writing and manual execution of test cases pertaining to GSM firmware and software- Defect reportingPABX FIRMWARE TESTING PROJECTS- Creating and/or updating of PABX.
2000 - 2005
~5 yrs
Test Team Manager & It Hr Support Officer
Ixchange**
TEST TEAM MANAGER- Defining Quality Assurance within the Development Support Division- Setting of testing standards, procedures, guidelines- Testing Team managementIT HR SUPPORT OFFICER- Development Staff recruitment and HR functions (development, promotion and succession planning, disciplinary procedures)
1998 - 2000
~2 yrs
Project Manager
1996-1998: Development Project Manager- Web based projects1992-1994: Remuneration Specialist - HR Remunerations Services1989-1992: Programmer/Analyst & Project Co-ordinator - PC Development
1989 - 1998
~9 yrs
Team & coworkers
Colleagues at Youi Insurance
Other employees you can reach at youi.com.au. View company contacts for 923 employees →
GF
Greg Ferguson
Colleague at Youi InsuranceQueensland, Australia, Australia
View →
ZB
Zena Boakes Mba
Colleague at Youi InsurancePeregian Beach, Queensland, Australia, Australia
View →
KB
Kate Bell
Colleague at Youi InsuranceQueensland, Australia, Australia
View →
DM
Daniel Miller
Colleague at Youi InsuranceSydney, New South Wales, Australia, Australia
View →
MB
Murray Brown
Colleague at Youi InsuranceBuddina, Queensland, Australia, Australia
View →
IC
Ireland Courtney
Colleague at Youi InsuranceAuckland, Auckland, New Zealand, New Zealand
View →
DB
Devin Bowles
Colleague at Youi InsuranceSippy Downs, Queensland, Australia, Australia
View →
IH
Imogen Hildred
Colleague at Youi InsuranceSunshine Coast, Queensland, Australia, Australia
View →
PG
Paige Ghirardi
Colleague at Youi InsuranceGreater Brisbane Area, Australia
View →
PV
Palesa Vanessa Mohkhomo
Colleague at Youi InsuranceCenturion, Gauteng, South Africa, South Africa
View →
Greg Ferguson
Colleague at Youi InsuranceQueensland, Australia, Australia
View →
ZB
Zena Boakes Mba
Colleague at Youi InsurancePeregian Beach, Queensland, Australia, Australia
View →
KB
Kate Bell
Colleague at Youi InsuranceQueensland, Australia, Australia
View →
DM
Daniel Miller
Colleague at Youi InsuranceSydney, New South Wales, Australia, Australia
View →
MB
Murray Brown
Colleague at Youi InsuranceBuddina, Queensland, Australia, Australia
View →
IC
Ireland Courtney
Colleague at Youi InsuranceAuckland, Auckland, New Zealand, New Zealand
View →
DB
Devin Bowles
Colleague at Youi InsuranceSippy Downs, Queensland, Australia, Australia
View →
IH
Imogen Hildred
Colleague at Youi InsuranceSunshine Coast, Queensland, Australia, Australia
View →
PG
Paige Ghirardi
Colleague at Youi InsuranceGreater Brisbane Area, Australia
View →
PV
Palesa Vanessa Mohkhomo
Colleague at Youi InsuranceCenturion, Gauteng, South Africa, South Africa
View →
1 education record
Yolande Nelson education
FAQ
Frequently asked questions about Yolande Nelson
Quick answers generated from the profile data available on this page.
What company does Yolande Nelson work for?
Yolande Nelson works for Youi Insurance.
What is Yolande Nelson's role at Youi Insurance?
Yolande Nelson is listed as IT Service Desk Manager at Youi Insurance.
What is Yolande Nelson's email address?
AeroLeads has found 1 work email signal at @youi.com.au for Yolande Nelson at Youi Insurance.
Where is Yolande Nelson based?
Yolande Nelson is based in Sunshine Coast, Queensland, Australia while working with Youi Insurance.
What companies has Yolande Nelson worked for?
Yolande Nelson has worked for Youi Insurance, Michael Hill, Lovestock & Leaf Pty Ltd, Freelance, and Spar.
Who are Yolande Nelson's colleagues at Youi Insurance?
Yolande Nelson's colleagues at Youi Insurance include Greg Ferguson, Zena Boakes Mba, Kate Bell, Daniel Miller, and Murray Brown.
How can I contact Yolande Nelson?
You can use AeroLeads to view verified contact signals for Yolande Nelson at Youi Insurance, including work email, phone, and LinkedIn data when available.
What schools did Yolande Nelson attend?
Yolande Nelson holds B.Sc Math Sciences, Computer Science & Mathematical Statistics from University Of Johannesburg.
What skills is Yolande Nelson known for?
Yolande Nelson is listed with skills including Requirements Analysis, Business Analysis, Testing, Integration, User Acceptance Testing, Sql, Software Development, and Web Applications.
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