• Build, plan and implement the overall digital marketing strategy• Manage all social media accounts and implement strategies of the brand awareness and growth• Monitor and measure SEO and Google Analytics metrics• Research and forecast future sales and performance trends• Provide our clients with all required tools for the brand marketing• Collaborate with Marketing, Sales and Product Development teams• Communicate with industry professionals and influencers via social media to create a strong network

• Direct and delegate company’s functions and activities including which are related to operations in compliance with company’s strategies and goals.• Lead the working team and making sure that company’s standards are well understood and implemented, and enhance their performance and skills development. • Developing of standard operation procedures (SOPs) and put into implementation to meet business demands of the company.• Manage the maintenance and updating of all legal formalities in compliance to the lows and regulations of Dubai trade, and Dubai customs.• Review daily received schedule of inbound and outbound plans to establish work flow requirements and implementations methods. • Work closely with the financial, logistics, sales, and marketing teams. • Continuous evaluating and analysing of all work process in terms of efficiency and productivity.• Planning for new business developing opportunities to enhance business growth.• Digital Marketing responsibilities.

• Responsible for the division’s sales and marketing.• Ensure effective marketing for the products by market studying and analysis, and setting accordingly strategies and plans for the designated product.• Set agreements with the key accounts in the market and searching for potential principles to widen business activities.• Control budget and expenses within the division in order to ensure the profitability.• Maintain good selling skills implementation through delegate’s training and coaching of knowledge and selling skills.• Ensure proper implementation of the marketing plan by maximizing sales force. • Set commission programs to appraise staff performance.

• Ensure delivery of high healthcare service standards through building and developing a well trained network of providers (Hospitals, Physicians, Pharmacies, laboratories).• Help adherents (insured groups and individuals) to understand how to get the best service of the network and follow up their complaints by costumer support duties.• Supervise the processing of all medical cases and claims with the medical service providers and insurance companies.• Investigate and resolve adherent’s complaints on medical services, reimbursements, insurance matters.• Monitoring the delivery and financing of service by claims studying, approvals’ granting, follow up, and bills auditing.

• Optimization of tablets and creams production according to GMP rules.• Supervise and maintain the work flow by monitoring steps of production process, setting processing variables, and observing control points and equipments.• Maintain staff recruiting, and continuous training for their skills development. • Supervise worker’s performance qualification of implementing of procedures in compliance with production plans and quality assurance requirements.• Ensure the most efficient productivity by setting production plans.• Maintain and update production documents in order to be compatible to ISO requirements.• Member of research and development team.• Make trials for new tablets and creams formulation.

• Promoting Shering-Plough’s medicines by well observing of product knowledge, implementingstrong communication skills in the medical field, and following up contacts complaints. • Maintain good relations with the medical environment through constant visiting of contacts, and attending medical conferences.• Monitoring the market share in my area of responsibility by investigating and reporting on personnel and market changes, and competitors’ activities.