I've been involved as a BY/JDA Support Team Manager on BTC for clients like Grupo Modelo / AB InBev, ARCA Continental, JUMEX, CEMEX, among others. I'm in charge of the Support for the Operation of the Supply Chain BY/JDA tools (Demand, ESP, TMS, Shipment Scheduler, Flowcasting, etc.)Worked also on IBM as a Security Integrity Analyst / Security Administrator in AICS Mexico (previously DST) for clients like Marriott, Exxon, and Watson Health Care projects, executing and managing activities for solving OS and Middleware vulnerabilities on Linux, Red Hat, and Windows cloud and bare-metal servers, managing teams on the different accounts looking to use each member best skills.Before that I was involved in project management, development, testing, and deploying user applications for the Grupo Modelo / AB Inbev project, working on Supply ChainIT projects with activities such as designing, coding, Q&A, deployment and post-deploying support, training team members and end-user as well as coordinating incident management with other IT towers teams (Data Base, Server applications and schedule tools teams).Involved in the 2014 massive JDA suite upgrade for Grupo Modelo, participating as link between the end-users, the JDA developer team and IBM support team for designing and implementation.