Yonatan J Hernández Email & Phone Number

Berlin, Germany

Berlin Area, Germany

Berlin Area, Germany

Berlin Area, Germany

❖ Collecting and verifying validity of business documents.❖ Detecting, documenting and preventing fraud attempts.❖ Follow up with customers to resolve payment issues.❖ Informing customers on shipment status.❖ Providing updates on customers inquiries.❖ Handling and register all customers complaints❖ Processing customer feedback❖ Escalate issues through.

Berlin Area, Germany

❖ Support and update our Clients and Business clients.❖ First point of contact for all technical related issues or queries. ❖ Troubleshooting OPP \ VP malfunctions.❖ Ensuring all requests are acknowledged and replied. ❖ Ensuring incidents and requests are recorded and updated accordingly.❖ Troubleshooting Firmware, driver and software issues. ❖ Resolving.

London Selfridges, Harrods And Mayfair Boutique

I worked as Stock Coordinator within the UK for a Luxury Brand part of LVMH Group. I managed the stock over three locations, (two major London Flagship Stores) Harrods and Selfridges, as well as the main boutique in Mayfair.I answered directly to the UK Area Manager and the European Internal Control Director. My duties involved stock control, inventory.

London, United Kingdom

❖ Responsible for managing and running planned stock takes.❖ Produce daily reports to ensure key critical areas of the stock system are controlled andany discrepancies addressed and resolved.❖ Manage incoming Imports and their custom facilities, as well as the incoming logistics.❖ Implement, direct and manage our Export processes for our global clients❖.

London, United Kingdom