Xi Han Yong Email and Phone Number

Mid-Term scholar under Toppan Ecquaria

- Performed system integration and user acceptance testing in over 10 modules to support effective project delivery- Collaborated with various cross-functional tracks and stakeholders to identify and troubleshoot issues, resulting in efficient resolution- Engaged in the requirements gathering process with multiple business users, contributing to definition of system specifications required for the submodule

- Co-led a 9-member team to organize 6 internal welfare events to strengthen bonding and camaraderie among club members- Spearheaded and initiated 2 external welfare events to promote the club to the wider NUS community, achieving over a 50% increase in followers on our Instagram page- Involved in the planning and execution of promotional activities for the club at the annual student life fair, effectively outreaching a large audience of over 1000 students

- Conducted user acceptance testing on the company's newly launched website, reducing the number of reported bugs- Conceptualized and created multiple UI prototypes for new website features, receiving positive feedback from the team- Gathered feedback and developed various strategies to further improve the company's product line

- Created and curated social media content on Instagram and YouTube, bringing about a 15% increase in followers- Developed and executed social media marketing strategies to drive engagement- Conceptualized and designed various marketing collaterals for clients to increase brand awareness and engagement

- Successfully led and set the direction for Cyberia 2020, an annual training bootcamp for NUS students with little to no experience in Adobe Photoshop.- Co-led a 14-member committee to organize the 3D2N camp for 70 participants, garnering an overall satisfaction rate of over 90% - Coordinated and liaised effectively with internal and external parties to ensure a smooth and seamless execution of all aspects of the event

- Conducted small-group classes for young learners in computational thinking with Scratch programming- Facilitated teaching in monthly coding bootcamps to boost classroom engagement- Provided support in fine-tuning curriculum and updating of teaching materials

- Processed an average of 120 credit card loans per day, leading to a 20% increase in efficiency for loan processing- Responded to and resolved daily customer enquiries and feedback through both inbound and outbound calls-Handled various administrative tasks to ensure a smooth and efficient workflow within the department