Yonis Mohamoud Email & Phone Number

Harrow, Gb

London Area, United Kingdom

As an experienced System Analyst, I excel in optimizing and managing Part 7 applications, enhancing IT operations and cost efficiency. My key responsibilities include - • SME for Part 7 Applications - Provide expert support and guidance for the optimization of Part 7 applications in Microsoft Azure Cloud, Azure Data Factory, database, and Blob Storage.• Data Extraction with SQL - Write and execute SQL scripts for data extraction and analysis for Finance and Operations.• Incident and Change Management - Triage and resolve incidents and change requests, leveraging a deep understanding of the codebase through reverse engineering.• Tactical Solutions Development - Design and implement solutions using SQL, Powershell and Python.• Vendor Management - Manage relationships with third-party suppliers to ensure service quality.• Automation and Runbook Development - Create runbooks and automated regression testing packs.• Process Automation - Automated a labor - intensive Part 7 monthend process, reducing it from 2 days to 1 hour using Jupyter Notebooks and collaborating with suppliers.• Data Lake Project Support - Contribute to the Data Lake project with requirement gathering, solution design, and documentation.• Incident Coordination - Work with Development and DevSecOps teams to resolve incidents and bugs.• Cost Optimization - Monitor and reduce costs for Part 7 applications, achieving over 50% savings by optimizing lower environment usage. Collaborate with DBAs on further cost-saving initiatives.• Diagram and Documentation Creation - Develop data flow diagrams and high-level architectural diagrams.• IT Asset Decommissioning - Lead end-to-end decommissioning of IT assets.• Stakeholder Engagement - Conduct monthly meetings with business stakeholders to review progress and align priorities.• Team Leadership - Manage and delegate tasks to junior and mid-level System Analysts.

London, United Kingdom

Defect and Fault Management: Expertly triaged and managed defects and faults on the British Airways website, focusing on the payment process and Book with Avios functionality. Developed and executed automated Python scripts to fetch website and user data, generating automated reports for high-level triage of errors.Key Liaison: Served as the primary point of contact between developer teams and senior client stakeholders, ensuring seamless communication and issue resolution.Client Requirement Analysis: Collaborated with project teams to analyze client requirements and identify viable solution options to meet business needs.Business Requirement Communication: Clearly articulated and clarified business requirements to designers, developers, and editors to ensure a shared understanding and accurate implementation.Incident Management with Third-Party Suppliers: Coordinated with third-party suppliers to review high-priority incidents, determine root causes, and manage preventative actions to avoid future occurrences.Revenue Expansion Support: Contributed to client revenue growth by enhancing the online and digital customer experience through effective defect management and solution implementation.Backlog Management: Managed a backlog of work, defined user stories with clear acceptance criteria, and drove the testing and delivery processes to ensure timely and quality releases.Customer Behavior Analysis: Identified trends in customer behavior and produced detailed reports to provide actionable insights to stakeholders, aiding in strategic decision-making.Release Management: Collaborated with the release management team to oversee release schedules, ensuring timely deployments and preventing delays through meticulous planning and coordination.

Heathrow

• Led UAT phases for ongoing client projects and ensured clarity in roles and responsibilities between the delivery team• Performed key functional tests to validate system features and clearly reported defects as required • Prioritised test cases based on business requirements and worked towards key project deadlines • Facilitated post-go live checks to validate production environments, prior to handover to business users

London, United Kingdom

Trained at the FDM office as both Software Test Analyst and Financial Data Analyst• Manual Testing • Selenium and Quick Test Professional (QTP)• Agile Testing• Professional Skills• SQL • VBA Excel • Web Application Design -- HTML, CSS and Javascript• FIA – Financial Industry Awareness

Bachelor Of Science (B.Sc.), Economics, First Class

Education record

Activities and Societies: Participated in the school's Young Enterprise Scheme where our team created a book containing of embarrassing.