Yony Morales Email & Phone Number

Inbound Surge is a full-service social media and internet marketing agency designed to support organizations with innovative marketing solutions. Helping you grow is our passion. At Inbound Surge, we look at marketing in an organization as a fundamental tool for success. We realize with the rapid pace of technology, marketing can seem overwhelming. Our.

• Create and assist in various marketing campaigns, ex. email marketing, direct mail marketing, flyers and conventional materials.
• Manage and update social media websites, ex. Twitter, Facebook, LinkedIn, and Google+.
• Establish and maintain company contact database along with engagement tracking, used on excel spreadsheet.
• Assist and establish a presentable company website.
• Analyze and review of monthly website traffic reports using google analytics.
• Implementation of new business ideas in order to establish credibility between the company and the client, ex. live chat, testimonials, and the use of recent closings.

Salt Lake City, Utah, US

• Attending and participating in office meetings, presentations, brainstorms and marketing briefing meetings
• Coordinate the preparation of all listing & flyers, graphics, signage and all other marketing materials.
• Support with the development, updates and organization of media lists and other databases and keeping track of social media marketing calendars
• Collaborating with building out marketing collateral
• Providing data output and other reports as requested by agents
• Conducting industry research and analyzing competition on a regular basis

Tustin, CA, US

• Assist and Manage the law firm's internal referral program, duties include but not limited to:
• Follow up action on prospective leads with an established referral attorney, either by phone or email.
• Generate new business developments by expanding the law firm's internal referral program.
• Updating multiple referral excel spreadsheets.
• Implementation of a new and effective referral program in order to facilitate our referral department.
• Ensure referral attorneys are compensated for retained referrals by formulating a check request on a timely manner. Other duties include:

• Reviewed and analyzed new online account registrations through various resources.
• Established and managed new online account registrations.
• Performed follow up procedure with pending online registrations; either by phone or email.
• Comprehensive knowledge between different browser settings.
• Assisted customers with technical support questions, via phone or via email.
• Acted as a liaison between the IT and Marketing department.

• Processing and maintaining all customer orders within a given territory, with a focus on accuracy and timely shipping within a given ship window.
• Provided a professional, consistent, and efficient service via heavy inbound/outbound calls with customers and sales representatives.
• Daily communication with various departments to ensure credit approvals, order fulfillment, and customer compliance.
• Run, update and review daily, weekly and monthly reports for sales analysis and order file management.
• Knowledge of WIP reports, style availability reports and cut and sold reports.
• Analyze, review and distribute sales order reports to monitor rep activity including, but not limited to: daily call logs, CRM (Customer Relations Management), inventory availability, backorders, stock status, old.

Christ Church, West Indies, BB

• Understanding the basic procedures of the manufacturing/production level, for example knitting, dyeing, and finishing for both open and tubular goods.
• Processed customer’s purchase orders with a date of completion.
• Stressed to meet deadlines between schedule and daily production reports
• Reported immediate clear communication to customers with any issues or problems with purchase orders.
• Strived to maintain satisfactory between the customer and the organization
• Addressed daily production reports for conference calls.

Denver, CO, US