I am/was mainly responsible for the following projects:1. Testing mobile appsa. Project: ginlo private: iOS and Android b. Project: Ginlo @work: iOS and Android2. Testing widows and MacOS applicationa. Project: Ginlo Team Manager – a windows and MacOS application for ginlo@work user management 3. Web applications:a. Projects1: www.ginlo.net – the product website for ginlo@work and ginlo privateb. Project 2: work.ginlo.net – the admin portal for license management… Show more I am/was mainly responsible for the following projects:1. Testing mobile appsa. Project: ginlo private: iOS and Android b. Project: Ginlo @work: iOS and Android2. Testing widows and MacOS applicationa. Project: Ginlo Team Manager – a windows and MacOS application for ginlo@work user management 3. Web applications:a. Projects1: www.ginlo.net – the product website for ginlo@work and ginlo privateb. Project 2: work.ginlo.net – the admin portal for license management of ginlo@workc. Project 3: Management cockpit: https://cockpit.sims.meThe tasks and responsibilities about all above mentioned projects involved:• Creating Test plans and test executions • Creating test suites and test cases • Bugs finding, creation, reporting and Management • Communication and escalation of bugs and potential defect vulnerabilities with product management and development team after test executions and bug analysis • Identifying the risks found from the defect cases submitted by the team or by customers• Responding to customer care tickets by analyzing and replicating the reported bugs • Telephone and video call sessions with customers to resolve their encountered issues• Monitoring and analysing reported logs• Actively participating in all refinements, sprint planning and retros to improve work efficiencies• Leading and resolving misunderstandings, work and cultural conflicts within QA team. • Participating in socialization activities such as cooking, playing games … etc Show less

• Main activity – Automated a tedious and time-consuming manual process of generating XML data for mycard2go project from records of mobile data in Excel sheets.