Charles Yoo Email and Phone Number
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As an independent consultant, I provide advisory services to businesses and non-profits, helping them improve their data analytics and data science capabilities. This journey demands patience and persistence.Customer data—spanning product usage, marketing, and consumer information—has been accumulating across organizations for years. While it’s an asset, it’s often a disorganized mess waiting to be sorted. Even once organized, the question remains: What can this data actually do for you? Is it truly valuable or overhyped?Throughout my career, I have proudly embraced the role of a middle manager.I’ve spent many years in large corporations, gaining expertise and advancing as a subject matter expert. Along the way, I saw how data can empower organizations but also confuse teams, obscure opportunities, and, in some cases, harm the workforce.With over 20 years of experience across banking, financial services, retail, ecommerce, media, and publishing, I’ve built a successful career in enterprise data analytics. I’ve developed analytics practices that drive sales and improve efficiency across organizations. I’ve built and led global teams supporting sales, account management, business operations, technology, and product development. My expertise includes:Reporting and AnalysisData Science and Machine LearningData Strategy and Data EngineeringCross-Functional LeadershipTeam Building and CommunicationAt Thomson Reuters, I led a team that helped generate $30M in annual digital ad revenue by measuring customer behaviors. At Morgan Stanley, I helped modernize its marketing analytics to evaluate its marketing initiatives. At Moody’s, I transformed its analytics program from a “backroom” operation into a core customer-insight initiative using data engineering and machine learning to support its $1B SaaS business. At Macy’s, as Director of Advanced Analytics, I expanded my portfolio as a leader in data science.Now, with a wealth of experience, I’ve embarked on a new entrepreneurial venture as the principal of Cogent Paths, a New York-based consulting firm that I formed in 2023. I look forward to hearing from you.
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PrincipalCogent Paths Sep 2023 - Present -
Director, Advanced Analytics - EcommerceMacy'S Sep 2021 - Sep 2022New York, Ny, Us• Manage a team of data analysts, data strategists & data scientists to help measure & report accurately the daily health of the retailer’s digital business making up 35% of the retailer’s $18B annual revenue.• Lead an analytics engineering operation to maintain data quality in the data lake hosted in Google Cloud Platform (GCP).• Created agile aggregation practice to retrieve information easily from data lakes for ad-hoc reporting & analysis needs. • Lead special projects in standing up new analytics technologies and building out a self-service platform of customer segmentation and metrics.• Redesign marketing & advertising data taxonomy necessary to accurately measure marketing efficacy in demand generation • Mentor & nurture specialty analytics talent, including data strategists, data analysts & data scientists -
Director - Head Of Customer IntelligenceMoody'S Analytics Sep 2017 - Sep 2021New York, Ny, Us• Managed an international team of data analysts and data scientists that supported the company’s SaaS business in licensing corporate credit research and data/API services that totaled $1B in annual revenue.• Proposed and built the first data lake for customer analytics that organized data sets from all behavioral touchpoints from digital products, marketing engagements, voice of customers and other information needed to generate “Customer 360” views for client retention and new product offerings.• Create a process to deliver and distribute insight that scales within an organization.• Groom talent to support strategic initiatives through customer analytics -
Vp, Digital AnalyticsMorgan Stanley Dec 2013 - Sep 2017New York, Ny, Us• Managed a team of data analysts within the Firmwide Digital Strategy to provide reporting on content velocity and ad ops services to support the bank’s marketing initiatives. • Modernized analytics technology within Marketing by bringing audience-segmentation DMP technology & running acquisition prospecting pilots via in-house DSP. Created a cross-functional collaborative group for data & process governance, the Center of Excellence for Digital Analytics.Proposed & executed the digital data warehouse in IBM DB2 to connect first-party data collected from digital channels to offline client & prospect attributes• Managed contractors & vendors providing data engineering solutions & marketing taxonomy services• Created the firm’s social listening program that aggregates and reports against the mentions of firm’s activities & reputation in social media -
Marketing Analytics ManagerSapientnitro Jul 2013 - Dec 2013Boston, Ma, UsDigital analytics lead and data strategist, working side-by-side with the media, delivery, creative and strategy teams to drive business insights to major brands, including a national telecommunications network.• Platform Integration and Extensions: Assist in enhanced integration/ extension of media (display, social, search, etc.), voice of consumer, and customer experience data• Advanced Analytics: Participate in the design, execution, and review of ongoing testing, ad-hoc studies, and development of new “leading indicators” of performance• Delivery and Operations: Provide staff augmentation, supporting improved governance, protocols and data assurance -
Sr. Global Analytics Manager | Reuters Consumer MediaThomson Reuters Oct 2010 - May 2013Toronto, On, Ca• Manage tracking, analysis and site optimization for Reuters.com and its 16 other global editions, mobile apps and video assets to enhance sales.• Support key business units and internal clients globally by handling all analytics requests, from measurement strategies to data collection to analysis and delivery for revenue lift.• Managed a client-facing model program to handle site analytics requests from end to end, including tagging strategy, implementation, data mining for Advertising Sales, Product, Technology and Business Development. Trained stakeholders onsite in Tokyo, London.• Manage A/B and multivariate tests via Webtrends and SiteSpect platforms for product development. • Managed vendor relations and contracts. -
Web Analytics-Search Marketing ManagerSalon.Com | Salon Media Group Feb 2010 - Aug 2010New York, New York, Us• Handled deep dive and KPI reports for editorial, product, ad operations/sales teams and advised the Executive team on the site’s health through metrics.• Launched separate XML sitemaps for Google News, other search engines, news aggregators. Modified site architecture and implemented canonical tags to increase organic search growth• Managed the migration of analytics platforms from HitBox to Omniture SiteCatalyst -
Manager | Digital Strategic ChannelsThe Atlanta Journal-Constitution Newspaper | Cox Enterprises Oct 2000 - Jul 2009Us• Led a team of six web producers and managed content strategy for the site’s Health, Travel, Automobile, Pets and other advertiser-partnered sections within the site.• Produced reporting of KPIs for the website’s advertorial verticals • Spearheaded SEO projects and helped develop in-house SEO tool. • Managed email campaigns and content partnership with Caring.com, SparkPeople.com and Emory Healthcare.• Began at Cox as a local news reporter. -
News ReporterThe Bergen Record Mar 1998 - Oct 2000Covered local politics, schools, growth issues in Northern New Jersey.
Charles Yoo Education Details
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Boston UniversityJournalism -
Binghamton UniversityItalian -
General AssemblyData Science Immersive -
Emory UniversityWeb Development And Design
Frequently Asked Questions about Charles Yoo
What company does Charles Yoo work for?
Charles Yoo works for Cogent Paths
What is Charles Yoo's role at the current company?
Charles Yoo's current role is Independent Data Analytics & Data Science Consultant.
What is Charles Yoo's email address?
Charles Yoo's email address is yo****@****ail.com
What is Charles Yoo's direct phone number?
Charles Yoo's direct phone number is +191425*****
What schools did Charles Yoo attend?
Charles Yoo attended Boston University, Binghamton University, General Assembly, Emory University.
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