Yoojin Park Email & Phone Number

California, United States

Culver City, California, Us

Culver City, California, Us

Culver City, California, Us

• Lead the full lifecycle of a CreatorIQ onboarding project including business analysis, platform configuration, and platform training• Manage between 5 - 15 implementation projects on an ongoing basis, ensuring that they are completed in a timely fashion. This includes projects based both in the U.S. and globally• Implement pilot programs with new product releases and assist in the facilitation of client feedback to increase platform adoption• Create a welcoming and educational experience for clients that range from small brands/agencies to enterprise-level businesses• Develop internal assets and processes to make our team more efficient

New York, Ny, Us

• Served as an account manager to clients from the sales director to C-suite level, ensuring consistent communication and establishing happy, healthy relationships• Led client meetings for onboarding, training, and product engagement to establish confidence and maximize usage of our platform• Regularly facilitated 5-15 onboarding projects to launch clients in our marketplace, while managing a book of 125+ existing accounts in the Northern California region• Responsible for driving Gross Merchandise Value (GMV) in California• Collaborated with the product and engineering teams to provide feedback on upcoming product releases and safeguard the voice of the customer• Identified upsell opportunities for clients by evaluating their needs and consulting services that would best enhance their LeafLink experienceCustomer Success Performance Highlights:• Launched largest enterprise account in our marketplace• Increased California NPS score by 32% in first quarter of 2019

Corona Del Mar, California, Us

• Mentored new hires as part of the PatientPop Mentoring Program to secure a smooth transition into the roleCustomer Success Performance Highlights:• Generated over $1M ARR since start date• Awarded as the top Implementation Manager for “Winning Customer Love” during Q1 and Q2• Awarded as the top implementation manager for Q2

Corona Del Mar, California, Us

• Managed between 15 to 25 accounts on an ongoing basis• Consistently moved projects from start to finish within a 21 day time period • Defined internal workflows and processes that resulted in meeting a minimum of 100% of each quarterly goal• Cross collaborated with key stakeholders including sales, customer success, digital marketing associates, designers, content managers, social media team• Delivered world-class customer service to clients to meet their needs and ensure a successful onboarding experience

Corona Del Mar, California, Us

• Assisted with interviewing potential candidates• Trained new hires to ramp up and meet their quotas within designated time frameSales Performance Highlights:• Q1 SDR of the Quarter - 3rd Place• Q2 SDR of the Quarter - 2nd Place• Assisted in generating $400,000 in ARR since November

Corona Del Mar, California, Us

• Scheduled meetings for Inside Sales directors with medical practices of all types• Managed outbound + inbound marketing campaigns to generate interest and engagement with our platform• Prospected and identified pain points within an existing online strategy for doctors

Washington, Dc, Us

• Established partnerships with homeless shelters and food banks for new fundraising program, SoapBox Fundraising • Generated weekly sales reports for Whole Foods, Target, and CVS stores• Devised a collective database for large retail stores and established the foundation for the CRM system• Headed special customer orders• Conducted demos at Whole Foods and assisted at large trade shows

• Oversaw company’s social media and digital marketing presence, creating accounts, surveys, and e-mail newsletters• Assisted in filming of Climate Adaptation video that would be posted on National Geographic’s website

Bachelor'S Degree, Marketing; Sustainability Minor

Marketing

Social Innovation And Entrepreneurship In The Contemporary South African Context