Technical Support Engineer
Current
Jun 2024 - Present
Who is Yoon-Jae Kim? Overview
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Quick answer
Yoon-Jae Kim is listed as Technical Support Engineer at Adyen, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Yoon-Jae Kim.
Yoon-Jae Kim previously worked as Professional development at Career Break and Senior Technical Account Manager at Integral Ad Science. Yoon-Jae Kim holds Bachelor Of Arts (B.A.), Economics from University Of Illinois Urbana-Champaign.
Company email context
Email format at Adyen
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Adyen
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Profile bio
About Yoon-Jae Kim
I am freshly graduated from Fullstack Web Development Bootcamp at Northwestern .My journey included mastering React, JavaScript, MongoDB, MySQL, Express, Node.js, HTML, CSS, and delving into a variety of other essential topics. I'm passionate about the world of web development and eager to continue expanding my skill set in this dynamic field.In my previous position, I was a Sr. Technical Account Manager at Integral Ad Sciences. I was responsible for maintaining enterprise relationships day to day. On top of managing a book of accounts like Coca-Cola, AMEX, and Discover, I also managed general Help Center inquiries day to day. My job was a mix of troubleshooting technical cases as well as maintaining relationships through timely and detailed messaging. I also took on leading trainings as well as mentoring new talents on IAS's SaaS platform and the Adtech ecosystem.If you'd like to contact me regarding career or business opportunities, I can be reached at yoonjaekim3@gmail.com.
Current workplace
Yoon-Jae Kim's current company
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8 roles
Yoon-Jae Kim work experience
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Professional Development
Career Break
• Taking a deliberate career break to pursue a transformative journey in Fullstack Web Development at Northwestern University. • Eager to leverage new skills and knowledge gained during this immersive program for an exciting career in web development. • Ready to embark on the next chapter and contribute to innovative projects.
May 2023 - Jun 2024
Senior Technical Account Manager
Apr 2022 - May 2023
Technical Client Services Manager
• Served as the first point of contact for both mid market and enterprise clients, including Coca-Cola, AMEX, and Discover through Salesforce and email, while providing white-glove service and driving over 1600+ separate technical issues to resolution.• Guided clients through implementing a wide array of products and delivered complex information in an easily digestible manner.• Proactively identified, communicated, and prevented potential client-impacting issues by analyzing data from Salesforce and proprietary reporting software.
Jun 2021 - Apr 2022
Product Specialist
May 2019 - Jun 2021
Sales Development Representative
• Developing qualified inbound leads through consistent and personable communication.• Handling direct sales calls, tickets, and chats• Nurturing relationships with clients, ensuring transition to closing goes smoothly
Oct 2018 - Apr 2019
Loan Advisor
• Originate mortgage loans using a pool of various programs (Conventional, FHA, VA)• Advise clientele on major financial decisions based on credit, income, and equity• Constructed loan options unique to each client using a variety of software• Collaborated with underwriting and processing to close loans as efficiently as possible• Expanded the company brand through thorough networking and marketing
Apr 2018 - Sep 2018
General Manager
• Managed 7 MetroPCS locations including two of the Top 30 locations in the Chicago Market• Responsible for hiring and training sales representatives and managers• Handled payroll responsibilities ensuring the timely compensation of 15 employees• Designed database for open source POS software to increase efficiency and savings• Reviewed biweekly reports of business compensations with upper management• Acted as principal negotiator for real estate agreements• Organized company reporting structure, ensuring employee accountability• Constructed and designed store interiors to save on overhead costs
Nov 2014 - Apr 2018
2 education records
Yoon-Jae Kim education
Bachelor Of Arts (B.A.), Economics
University Of Illinois Urbana-Champaign
Professional Certificate, Web Development
Northwestern University
FAQ
Frequently asked questions about Yoon-Jae Kim
Quick answers generated from the profile data available on this page.
What company does Yoon-Jae Kim work for?
Yoon-Jae Kim works for Adyen.
What is Yoon-Jae Kim's role at Adyen?
Yoon-Jae Kim is listed as Technical Support Engineer at Adyen.
Where is Yoon-Jae Kim based?
Yoon-Jae Kim is based in Chicago, Illinois, United States while working with Adyen.
What companies has Yoon-Jae Kim worked for?
Yoon-Jae Kim has worked for Adyen, Career Break, Integral Ad Science, Activecampaign, and Royal United Mortgage Llc.
How can I contact Yoon-Jae Kim?
You can use AeroLeads to view verified contact signals for Yoon-Jae Kim at Adyen, including work email, phone, and LinkedIn data when available.
What schools did Yoon-Jae Kim attend?
Yoon-Jae Kim holds Bachelor Of Arts (B.A.), Economics from University Of Illinois Urbana-Champaign.
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