Andrew Yoon Email & Phone Number

San Francisco, CA, US

Worldwide

Led and managed agile projects on Jira and Monday.com streamlining Order to Cash processes for more efficient order management & supply chain operations.Designed, configured, and developed system automations on Salesforce, NetSuite, SKY Electric Vehicle Supply Equipment (EVSE) application, GetFeedback, and established integrations between these disparate.

Los Angeles, CA, US

Developed business processes, project planning, scoping, and management using Agile methodology.Created detailed requirements, use cases, guides, and process diagrams for product releases.Gathered, developed, and ensured business requirements and functional specifications are met for the implementation of Tenrox (Time Allocations), Prism Compliance.

Los Angeles, CA, US

Planned and facilitated the vetting and selection of a case management system by assessing multiple BPM/CRM SaaS platforms.Diagrammed business workflows, data process flow on Visio, and created data mappings.Created wireframes and mockups of potential app screen and report layouts for review. Executed project planning, scoping, and management with MS.

Raleigh, North Carolina, US

Gathered business requirements for commercial deposit systems (FIS Business eBanking) to add features, create/modify processes, integrate web services (i.e. Billing, Remote Deposit, Loans, etc…)Implemented treasury management system processes including Intraday, prior day transactions and balances, ACH, domestic and international wires, controlled.

Los Angeles, CA, US

Gathered business requirements from all areas of the business involving different content management business processes.Analyzed Microsoft SharePoint usage and activity as well as trends involving site usage and growth.Developed Business workflows, functional requirements, and technical documentation.Managed and optimized server health and functionality.

Santa Ana, CA, US

Gathered business requirements for Client facing and internal web based applications (Quote, Claims, Payments, Underwriting) to add features, modify existing processes, or create new systems.Designed and documented functional specifications for website backend, frontend, and web services.Ran quality assurance testing for migration of production code that.

Irvine, California, US

Implemented, customized, and automated Cloud based ERP systems, NetSuite, based on the business needs of the client including CRM, Accounting, Marketing, and Finance.Developed front end E-commerce website integrating to an ERP platform to manage inventory, accounting, and reporting needs.Created scripts in JavaScript to automate procedures and complicated.

Santa Ana, CA, US

Developed property fraud alert system web application using ASP.NET / C#.NET /MsSQL.Developed modular windows service for automated data parsing, cyclical updates, and database maintenance.Analyzed and debugged front / middle / back layer of the web applications.Maintained servers and virtual machines that housed the web applications for development and.

San Francisco, CA, US

Supported and troubleshoot client, server, printer, application, network, and mobile device issues for all employees.Managed security, reliability, and configurations for data backup and recovery for client workstations.Managed configuration of network storage devices and print servers to client workstations.Printer network configuration support.Documented.

Standardized and Documented procedures, deployments, problems, solutions, and research for the entire IT department to access.Written VBscript to automate processes with hundreds of computers over the company network.Built and configured IBM/HP servers to be implemented into server rooms and individual branches.Set upped VMware Images with VMware.

Pomona, CA, US

Operated classroom studios and conducted video conferences with up to 4 universities across the nation.Encoded numerous videos to go on websites for streaming.Modified and updated webpages using CSS, JavaScript, and HTML languages.Assisted repairing and organizing fiber network infrastructure: patching and running cables, patching ports.Trained student.

Provided analysis and resolutions of issues with workstations and local area network for all employees.Managed security, reliability, and configurations for data backup and recovery for client workstations.Checked and reported monthly for fraudulent websites trying to masquerade as the company's website.

San Francisco, CA, US

Provided in depth first level analysis and resolution of computing issues for all branches and employees.Managed security, reliability, and configurations for data backup and recovery for client workstations.Managed configuration of network storage devices and print servers to client workstations.Remotely initialized systems and configured Lotus Notes R5.