Jeewon Yoon Email & Phone Number

Seoul, Kr

Seoul, Kr

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

– Managed multiple tables simultaneously, ensuring accurate order taking, delivery, and check presentation, resulting in efficient service and high guest satisfaction ratings– Maintained a clean and organized work environment, including dining areas, service stations, and banquet halls, to uphold hygiene and safety standards– Facilitated effective communication between the front-of-house and back-of-house teams, ensuring seamless coordination and timely delivery of food orders to maximize guest satisfaction– Upheld venue policies and alcohol service regulations, monitoring guest intoxication levels and responsibly managing any incidents to maintain a safe and enjoyable environment

Seoul, South Korea

– Demonstrated flexibility by adapting to diverse service styles and guest demographics, ranging from casual dining to formal receptions, while maintaining professionalism and attention to detail– Consistently achieved upselling targets, increasing average check totals by ~10% through suggestive selling techniques and promoting high-margin menu items– Assisted in the training of new staff members, sharing knowledge of service procedures, menu items, and customer interaction techniques– Achieved a 98% accuracy rate in order delivery, minimizing errors and ensuring that guests received their meals as ordered, resulting in a high level of guest satisfaction and positive reviews

Seoul, South Korea

-Offered emotional support and encouragement to NSLI-Y participants before, during, and after their language immersion experience, serving as a resource for questions, concerns, and advice-Personal guidance to improve the Korean language skills of American teenagers-Planning and conducting Korean cultural experience activities

Seoul, South Korea

-Creating content for social media platforms about Air Macau introduction and promotion and on Instagram and Naver Blog, YouTube Shorts.-Made videos related to Air Macau promotions on Youtube-Visited Incheon International Airport and experienced Air Macao staff

Seoul, South Korea

– Implemented effective teamwork strategies during high-volume events, coordinating with fellow servers, bartenders, and support staff to streamline service and minimize wait times– Participated in pre-shift meetings to review special promotions, menu changes, and service expectations, staying informed and prepared to deliver exceptional service– Demonstrated flexibility by adapting to diverse service styles and guest demographics, ranging from casual dining to formal receptions, while maintaining professionalism and attention to detail– Provided recommendations and guidance to guests regarding menu selections, dietary restrictions, and allergen information, ensuring a personalized and enjoyable dining experience for each individual

Seoul, South Korea

– Worked effectively as part of a team, communicating with colleagues and supporting each other to ensure smooth operations during busy periods– Received positive feedback from customers for friendly demeanor, attention to detail, and dedication to providing an exceptional dining experience– Managed a high volume of tables, serving an average of 60 guests per shift while maintaining exceptional service standards and achieving a customer satisfaction rating of 90%– Received commendations for outstanding performance, reliability, and dedication to exceeding guest expectations in the hospitality industry– Utilized creative problem-solving skills to accommodate last-minute requests or unexpected changes in guest preferences, demonstrating flexibility and resourcefulness in delivering exceptional service