Wong Yoon Kean Email & Phone Number

Kuala Lumpur, My

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Ensure a smooth transition for customers starting to use SleekFlow's services, resolving any challenges they may face.• Provide customer guidance on the requirements and steps for applying for a WhatsApp Official API account.• Identify and resolve technical issues reported by customers related to SleekFlow's platform, responds promptly to customer inquiries via chat and email.• Sustain positive customer relationships through exceptional support and assistance.• Escalate complex issues to the technical teams for resolution while maintaining transparent communication with customers on progress.

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Deliver excellent customer service and manage the needs of our customers and partners through calls, emails, and messaging.• Professionally handle a high volume of inquiries from customers.• Actively listen, understand customer concerns, and provide first-contact resolutions, negotiating a satisfactory outcome for our customers in a short time. • Strictly adhere to compliance regulations and meet team goals. • Familiarize with various computer systems to serve our customers better. • Stress tolerance and easily adapt to a fast-paced working environment. • Work in shift rotations, on public holidays, and weekends.

Bachelor'S Degree, Event Management And Marketing

Bachelor'S Degree, Event Management And Marketing

Diploma Of Education, Business Administration And Management, General